Outlook 2002 Address Book Dialogs

  • Thread starter Thread starter Fred Marshall
  • Start date Start date
F

Fred Marshall

I don't use Outlook myself all that much but I do have it on a local
machine.

I have a client who is using the same version that I have (2002) who asked
about a particular dialog. I cannot seem to bring up that same dialog no
matter what I try.

Her dialog sequence goes like this:

Contacts
Click on tool bar Address Book icon
Click on Address Book's New Entry icon
Select New Contact
.... I think we're the same to this point
She goes to "Put this entry" and selects something like:
Personal Addresses
Click on OK
She gets a dialog box that looks like this:
Dialog title is: New Other Address Properties
There are tabs directly below:
Business, Phone Number, Notes, New Address
Under the New Address tab:
Display name:
E-mail Address:
E-mail type:
Check box: Always send to this recipient in Microsoft Outlook rich
text format

Now, I can't make this same dialog happen. I get a very detailed page
loaded with contact information instead of the very abbreviated version
above. The one that I see has tabs:
General, Details, Activities, Certificates, All Fields

The problem with her abbreviated dialog is that it insists that "E-mail
type" have an entry. Most folks don't know what to put there! I did some
experiments and figured that the most likely E-mail type would be SMTP. So,
that's what I advised her to use.

How the heck did she get this unfortunate dialog in the first place? Is it
attached to the particular contact list that she selected?
If so, How?

Thanks,

Fred
 
Apparently you are not aware that the Address Book view is not a valid entry
point for adding or manipulating data. That is done solely in the Contacts
Folder.
 
Russ,

You're right. I'm clueless when it comes to Outlook.
If adding or manipulating data is done solely in the Contacts folder then
what is the "New Entry" icon on the toolbar in the Address Book for?

Anyway, I'm not closer to answering the question:
Where does the dialog come from that my client finds using the process I've
described? I'm not able to bring up that same dialog no matter what I've
tried.

Thanks,

Fred

Russ Valentine said:
Apparently you are not aware that the Address Book view is not a valid entry
point for adding or manipulating data. That is done solely in the Contacts
Folder.
--
Russ Valentine
[MVP-Outlook]
Fred Marshall said:
I don't use Outlook myself all that much but I do have it on a local
machine.

I have a client who is using the same version that I have (2002) who asked
about a particular dialog. I cannot seem to bring up that same dialog no
matter what I try.

Her dialog sequence goes like this:

Contacts
Click on tool bar Address Book icon
Click on Address Book's New Entry icon
Select New Contact
.... I think we're the same to this point
She goes to "Put this entry" and selects something like:
Personal Addresses
Click on OK
She gets a dialog box that looks like this:
Dialog title is: New Other Address Properties
There are tabs directly below:
Business, Phone Number, Notes, New Address
Under the New Address tab:
Display name:
E-mail Address:
E-mail type:
Check box: Always send to this recipient in Microsoft Outlook rich
text format

Now, I can't make this same dialog happen. I get a very detailed page
loaded with contact information instead of the very abbreviated version
above. The one that I see has tabs:
General, Details, Activities, Certificates, All Fields

The problem with her abbreviated dialog is that it insists that "E-mail
type" have an entry. Most folks don't know what to put there! I did some
experiments and figured that the most likely E-mail type would be SMTP. So,
that's what I advised her to use.

How the heck did she get this unfortunate dialog in the first place? Is it
attached to the particular contact list that she selected?
If so, How?

Thanks,

Fred
Click to expand...
Click to expand...
 
The "New Entry" item in the Address Book views was a sloppy oversight on the
part of the developers. It does not belong there. Tell your user the correct
way to enter Contact Data.
--
Russ Valentine
[MVP-Outlook]
Fred Marshall said:
Russ,

You're right. I'm clueless when it comes to Outlook.
If adding or manipulating data is done solely in the Contacts folder then
what is the "New Entry" icon on the toolbar in the Address Book for?

Anyway, I'm not closer to answering the question:
Where does the dialog come from that my client finds using the process I've
described? I'm not able to bring up that same dialog no matter what I've
tried.

Thanks,

Fred

Russ Valentine said:
Apparently you are not aware that the Address Book view is not a valid entry
point for adding or manipulating data. That is done solely in the Contacts
Folder.
--
Russ Valentine
[MVP-Outlook]
Fred Marshall said:
I don't use Outlook myself all that much but I do have it on a local
machine.

I have a client who is using the same version that I have (2002) who asked
about a particular dialog. I cannot seem to bring up that same dialog no
matter what I try.

Her dialog sequence goes like this:

Contacts
Click on tool bar Address Book icon
Click on Address Book's New Entry icon
Select New Contact
.... I think we're the same to this point
She goes to "Put this entry" and selects something like:
Personal Addresses
Click on OK
She gets a dialog box that looks like this:
Dialog title is: New Other Address Properties
There are tabs directly below:
Business, Phone Number, Notes, New Address
Under the New Address tab:
Display name:
E-mail Address:
E-mail type:
Check box: Always send to this recipient in Microsoft
Click to expand...
Outlook
rich
text format

Now, I can't make this same dialog happen. I get a very detailed page
loaded with contact information instead of the very abbreviated version
above. The one that I see has tabs:
General, Details, Activities, Certificates, All Fields

The problem with her abbreviated dialog is that it insists that "E-mail
type" have an entry. Most folks don't know what to put there! I did some
experiments and figured that the most likely E-mail type would be
Click to expand...
SMTP.
So,
that's what I advised her to use.

How the heck did she get this unfortunate dialog in the first place?
Click to expand...
Is
it
attached to the particular contact list that she selected?
If so, How?

Thanks,

Fred
Click to expand...
Click to expand...
Click to expand...
 
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