Outlook 2000 won't open

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Guest

I recently installed a new hard drive and copied all the mail from outlook to outlook express fearing the old hard drive might crash and lose everything.
I used email on outlook that night and then the next morning after I did a windows update I couldn't use Outlook and had to revert to Outlook express. What can I do to get Outlook back up, I prefer that email.
Rgds,
 
What symptoms occur when you start Outlook, does it show the splash screen
and then stop or does it produce an error, will it start in safe mode, go to
Start > Run > type "Outlook /safe" without the quotes
Murray said:
I recently installed a new hard drive and copied all the mail from outlook
to outlook express fearing the old hard drive might crash and lose
everything.
I used email on outlook that night and then the next morning after I did a
windows update I couldn't use Outlook and had to revert to Outlook express.
What can I do to get Outlook back up, I prefer that email.
 
Thank you for responding, when I launch Outlook , all I get is the Outlook box that shows its Outlook 2000 and then it hangs there and nothing happens, when I go to task s running, it shows Microsoft Outlook - not responding
Rgds,
 
I just ran outlook as you said though run- outloook/ safe and it opened. I need to see if it will open again, thanks , will let you know.
Rgds,
 
Its more than likely Number 2 but see if this helps:
If Outlook starts in safe mode then the most common causes for the locking
up
are:

1. Corrupt messages in your Inbox.
2. Corrupt or damaged Toolbar.
3. Damaged view.
4. Add-in causing the error.

Resolution
For No.1 remove the first or last message in your Inbox depending on how you
sort the Inbox.

If it is No 2 then renaming outcmd.dat (with Outlook closed) should clear
the toolbars, search your hard drive for a file called outcmd.dat and rename
it to
outcmd.old then start Outlook (if this doesn't cure your problem then you
can rename the file back to
outcmd.dat and regain any customization of the Toolbars).

For No. 3 the running the /cleanviews command line switch will reset all
views to default for example from the
Start > Run > type "c:\Program Files\Microsoft Office\Office\Outlook.exe"
/cleanviews with the quotes and the space
before the forward slash. Note your path to outlook.exe may be different.

For No. 4 go to Tools > Options > Other > Advanced Options > Add-ins and
uncheck all the add-ins. Close and restart Outlook, then add the add-ins
one by one (closing and restarting Outlook each time) until you get to the
problematic add-in. Depending on the add-in you may be able to remove it
completely via Add/Remove Programs in Control Panel and then re-install a
fresh copy. If after a re-install you are still getting problems with the
add-in then uninstall it again close Outlook do a search for a file called
extend.dat and rename it to extend.old and repeat the installation of
the add-in.

Murray said:
I just ran outlook as you said though run- outloook/ safe and it opened. I
need to see if it will open again, thanks , will let you know.
outlook to outlook express fearing the old hard drive might crash and lose
everything.a windows update I couldn't use Outlook and had to revert to Outlook
express. What can I do to get Outlook back up, I prefer that email.
 
I also have a problem opening outlook 2000 (pro on an xp pro machine). However, the difference is when I double click the outlook icon, the error message says "cannot start Microsoft Outlook". Same message when trying to run in safe mode. This only happens to one user of this machine, when I log into the box as administrator, outlook works. Any help will be greatly appreciated.

Ray
 
Robert, I was having a major problem with Outlook 2000 crashing everytime I
tried to reply to or forward a message and your suggestions fixed that
problem, thanks a million! dmlcs
 
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