Outlook 2000: Unwanted Duplicate Personal Folder

  • Thread starter Thread starter Lloyd Lindsay
  • Start date Start date
L

Lloyd Lindsay

Hi:

I run Outlook 2000 in Win 98SE with the latest security patches for
both.

While in Outlook earlier today, I somehow created a second IDENTICAL
Personal Folder within Outlook. I did not create a second Outlook.pst
file, and my two different Archive.pst files experienced no change.

If I do something in one Personal Folder, it duplicates in the second.

I right clicked on each of the Personal folders and tried to remove
the tick mark on "Deliver POP mail to this Personal folders file" as
suggested by MS on the Web. Unfortunately, I couldn't. The ticked
box and comments were grayed out and inaccessible.

I also tried a repair from the Help Menu of Outlook 2000 and that
didn't work.

Can anyone please help?
 
Close Outlook and go to Control Panel-> Mail and go to your account
settings. Here you can also change your default mail delivery location and
can remove the connection to the extra pst-file.

Hope this helps!
 
The solution will depend on your mail support mode, which you need to post.
If you don't know, look at line 2 of Help | About. Your choices will be
Internet Mail Only or Corp/Workgroup.
 
Thanks Roady for trying to help.

If I had two actual Outlook.pst files that might work. But, I have
only one. However, when I load Outlook, TWO identical personal
folders display in the menus.

I think it's a registry problem.
 
HI Russ:

I have Internet Mail Only set up. And I did try the following:

I right clicked on each of the Personal folders and tried to remove
the tick mark on "Deliver POP mail to this Personal folders file" as
suggested by MS on the Web. Unfortunately, I couldn't. The ticked
box and comments were grayed out and inaccessible.
 
Thought so. With IMO you have to delete an entry in the registry:
Go into your registry at this point:
(Win 9x) HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging
Subsystem\Profiles\<your profile name>
(Win NT kernel) HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\Windows Messaging Subsystem\Profiles\<your profile name>
Look in the tree under that point (it should be full of keys with long
hexidecimal value names) and look for a section that references the PST file
you want off of your folder tree. Export that section (for safety) and then
delete it.
 
Thought so. With IMO you have to delete an entry in the registry:
Go into your registry at this point:
(Win 9x) HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging
Subsystem\Profiles\<your profile name>
(Win NT kernel) HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\Windows Messaging Subsystem\Profiles\<your profile name>
Look in the tree under that point (it should be full of keys with long
hexidecimal value names) and look for a section that references the PST file
you want off of your folder tree. Export that section (for safety) and then
delete it.
Click to expand...


Russ:

I can't thank you enough. It worked!!!!

I found the 2nd duplicate key that referenced "Personal Folder" and
the PST file. I deleted it and Outlook loaded like a charm faster and
better.

For safety, I used Norton's Registry Editor and saved a copy of my
Registry both before and after my deletion.

Once again, thanks.
 
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