OutLook 2000 SP3 cant receive

  • Thread starter Thread starter bkyzworld
  • Start date Start date
B

bkyzworld

Dear All.
I have a win2k machine with outlook 2000. both have sp3.
just recently, like two days. i can send out going email
with outlook. but i cant receive any.
the dialog box came up after i did 'send/receive' action.
It takes a long time to do whatever its doing. then it
went away. and sometimes i got so impatient that i close
it by clicking on the 'x'. and i got no new message.
Now, i tried setting a new .pst with a new profile. that
still has the same problem.
I know its not the server, because all other user can both
send/receive and i can send.
any ideas as to what is wrong with my machine? could it
be that antivirus software? (i have nortan client running)

thanks in advance.
/Bk
 
Dear All.

i logged the following connection session. for the
internet connection and the pop3 session.

can anyone points me to how to fix this or what is the
cause of this problem?

/Bk

This is the INetXP log
Logging session started 10/24/03, 07:55:42:
============================================
07:55:42: Account Object 'groupwise - emily' Created,
dwRemoteMode = 0x0
07:55:43: POP3 start synchronizing. Mode = Normal
Retrieve, ulFlags == SYNCH_GET_ALL
07:56:43: POP3 Callback Timed Out
07:56:43: POP3 Callback: Wait For 7 Failed, hr = 0x80004005
07:56:43: POP3 couldn't ConnectAndGetCount, hr = 0x80004005
07:56:43: POP3 Synchronize exited, finding 0 messages on
the server (hr == 0x80004005)
07:56:44: POP3 start synchronizing. Mode = Normal
Retrieve, ulFlags == SYNCH_GET_ALL
07:57:44: POP3 Callback Timed Out
07:57:44: POP3 Callback: Wait For 7 Failed, hr = 0x80004005
07:57:44: POP3 couldn't ConnectAndGetCount, hr = 0x80004005
07:57:44: POP3 Synchronize exited, finding 0 messages on
the server (hr == 0x80004005)
08:07:00: POP3 start synchronizing. Mode = Normal
Retrieve, ulFlags == SYNCH_GET_ALL
08:08:00: POP3 Callback Timed Out
08:08:00: POP3 Callback: Wait For 7 Failed, hr = 0x80004005
08:08:00: POP3 couldn't ConnectAndGetCount, hr = 0x80004005
08:08:00: POP3 Synchronize exited, finding 0 messages on
the server (hr == 0x80004005)
08:17:20: POP3 start synchronizing. Mode = Normal
Retrieve, ulFlags == SYNCH_GET_ALL
08:18:20: POP3 Callback Timed Out
08:18:20: POP3 Callback: Wait For 7 Failed, hr = 0x80004005
08:18:20: POP3 couldn't ConnectAndGetCount, hr = 0x80004005
08:18:20: POP3 Synchronize exited, finding 0 messages on
the server (hr == 0x80004005)
08:20:47: Account Object 'groupwise - emily' Destroyed

This is the POP3 log

Microsoft Internet Messaging API 6.00.2800.1165
POP3 Log started at 10/24/2003 07:55:42
POP3: 07:55:43 [db] Connecting to '151.106.5.2' on port
110.
POP3: 07:55:43 [rx] +OK GroupWise POP3 server ready
POP3: 07:55:43 [tx] USER ecroce
POP3: 07:55:43 [rx] +OK
POP3: 07:55:43 [tx] PASS *****
POP3: 07:55:43 [rx] +OK
POP3: 07:55:43 [tx] STAT
POP3: 07:56:43 [db] Connection to '' closed.
POP3: 07:56:44 [db] Connecting to '151.106.5.2' on port
110.
POP3: 07:56:44 [rx] +OK GroupWise POP3 server ready
POP3: 07:56:44 [tx] USER ecroce
POP3: 07:56:44 [rx] +OK
POP3: 07:56:44 [tx] PASS *****
POP3: 07:56:44 [rx] +OK
POP3: 07:56:44 [tx] STAT
POP3: 07:57:44 [db] Connection to '' closed.
POP3: 08:07:00 [db] Connecting to '151.106.5.2' on port
110.
POP3: 08:07:00 [rx] +OK GroupWise POP3 server ready
POP3: 08:07:00 [tx] USER ecroce
POP3: 08:07:00 [rx] +OK
POP3: 08:07:00 [tx] PASS *****
POP3: 08:07:00 [rx] +OK
POP3: 08:07:00 [tx] STAT
POP3: 08:08:00 [db] Connection to '' closed.
POP3: 08:17:20 [db] Connecting to '151.106.5.2' on port
110.
POP3: 08:17:20 [rx] +OK GroupWise POP3 server ready
POP3: 08:17:20 [tx] USER ecroce
POP3: 08:17:20 [rx] +OK
POP3: 08:17:20 [tx] PASS *****
POP3: 08:17:20 [rx] +OK
POP3: 08:17:20 [tx] STAT
POP3: 08:18:20 [db] Connection to '' closed.

/Thanks
 
I'm encountering the same problem. I get the following error: Error Number: 0x80004005. The following link provides some ideas, but did not resolve my problem of trying to download e-mail from my comcast account to Outlook 2000

http://support.microsoft.com/default.aspx?scid=kb;en-us;32993

Maybe you will have better luck. I am still struggling. If you find the solution, please let me know

Thanks

----- Bkyzworld wrote: ----

Dear All

i logged the following connection session. for the
internet connection and the pop3 session

can anyone points me to how to fix this or what is the
cause of this problem

/B

This is the INetXP lo
Logging session started 10/24/03, 07:55:42:
===========================================
07:55:42: Account Object 'groupwise - emily' Created,
dwRemoteMode = 0x
07:55:43: POP3 start synchronizing. Mode = Normal
Retrieve, ulFlags == SYNCH_GET_AL
07:56:43: POP3 Callback Timed Ou
07:56:43: POP3 Callback: Wait For 7 Failed, hr = 0x8000400
07:56:43: POP3 couldn't ConnectAndGetCount, hr = 0x8000400
07:56:43: POP3 Synchronize exited, finding 0 messages on
the server (hr == 0x80004005
07:56:44: POP3 start synchronizing. Mode = Normal
Retrieve, ulFlags == SYNCH_GET_AL
07:57:44: POP3 Callback Timed Ou
07:57:44: POP3 Callback: Wait For 7 Failed, hr = 0x8000400
07:57:44: POP3 couldn't ConnectAndGetCount, hr = 0x8000400
07:57:44: POP3 Synchronize exited, finding 0 messages on
the server (hr == 0x80004005
08:07:00: POP3 start synchronizing. Mode = Normal
Retrieve, ulFlags == SYNCH_GET_AL
08:08:00: POP3 Callback Timed Ou
08:08:00: POP3 Callback: Wait For 7 Failed, hr = 0x8000400
08:08:00: POP3 couldn't ConnectAndGetCount, hr = 0x8000400
08:08:00: POP3 Synchronize exited, finding 0 messages on
the server (hr == 0x80004005
08:17:20: POP3 start synchronizing. Mode = Normal
Retrieve, ulFlags == SYNCH_GET_AL
08:18:20: POP3 Callback Timed Ou
08:18:20: POP3 Callback: Wait For 7 Failed, hr = 0x8000400
08:18:20: POP3 couldn't ConnectAndGetCount, hr = 0x8000400
08:18:20: POP3 Synchronize exited, finding 0 messages on
the server (hr == 0x80004005
08:20:47: Account Object 'groupwise - emily' Destroye

This is the POP3 lo

Microsoft Internet Messaging API 6.00.2800.116
POP3 Log started at 10/24/2003 07:55:4
POP3: 07:55:43 [db] Connecting to '151.106.5.2' on port
110
POP3: 07:55:43 [rx] +OK GroupWise POP3 server read
POP3: 07:55:43 [tx] USER ecroc
POP3: 07:55:43 [rx] +O
POP3: 07:55:43 [tx] PASS ****
POP3: 07:55:43 [rx] +O
POP3: 07:55:43 [tx] STA
POP3: 07:56:43 [db] Connection to '' closed
POP3: 07:56:44 [db] Connecting to '151.106.5.2' on port
110
POP3: 07:56:44 [rx] +OK GroupWise POP3 server read
POP3: 07:56:44 [tx] USER ecroc
POP3: 07:56:44 [rx] +O
POP3: 07:56:44 [tx] PASS ****
POP3: 07:56:44 [rx] +O
POP3: 07:56:44 [tx] STA
POP3: 07:57:44 [db] Connection to '' closed
POP3: 08:07:00 [db] Connecting to '151.106.5.2' on port
110
POP3: 08:07:00 [rx] +OK GroupWise POP3 server read
POP3: 08:07:00 [tx] USER ecroc
POP3: 08:07:00 [rx] +O
POP3: 08:07:00 [tx] PASS ****
POP3: 08:07:00 [rx] +O
POP3: 08:07:00 [tx] STA
POP3: 08:08:00 [db] Connection to '' closed
POP3: 08:17:20 [db] Connecting to '151.106.5.2' on port
110
POP3: 08:17:20 [rx] +OK GroupWise POP3 server read
POP3: 08:17:20 [tx] USER ecroc
POP3: 08:17:20 [rx] +O
POP3: 08:17:20 [tx] PASS ****
POP3: 08:17:20 [rx] +O
POP3: 08:17:20 [tx] STA
POP3: 08:18:20 [db] Connection to '' closed

/Thank
 
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