Outlook 2000 Install issue

  • Thread starter Thread starter Tom Hagen Jr
  • Start date Start date
T

Tom Hagen Jr

Thanks for waiting. I wanted to make sure I got everything down that I could and also made a test machine to try items out on.
Here is the setup:



1) Windows 2000 Pro SP4, IE6 SP1

2) Office 2000 SR1 (did not do any of the admin or security updates)

a) Office 2000 mst file from Custom Installation Wizard with no importing of Office OPS file and no configuration of Outlook.
User will have to manually enter data needed to connect to POP3 account.

3) After doing a fresh build. Setting up a local user, logon as that users and double click the following error is given:



Microsoft Outlook

Cannot start Microsoft Outlook. Outlook cannot be configured because Administrative privileges are required for you to install some
types of software on this computer. Before you can use Outlook, you must either log on to your computer as an Administrator and
finish configuring Outlook, or ask you System Administrator to configure Outlook e-mail support for you.



I now know that is not a AD issue but an Outlook issue. How or what do I need to do so that a normal user in a managed environment
can launch Outlook and setup their Outlook with problems? Do I need to modify the mst file in some fashion or something else?



Thanks for your help,
 
You will need to give the client the ability to write
information to some locked down folders. W2K is
very restrictive by default.

--
Nikki Peterson [MVP - Outlook]

Thanks for waiting. I wanted to make sure I got everything down that I
could and also made a test machine to try items out on.
Here is the setup:



1) Windows 2000 Pro SP4, IE6 SP1

2) Office 2000 SR1 (did not do any of the admin or security updates)

a) Office 2000 mst file from Custom Installation Wizard with no
importing of Office OPS file and no configuration of Outlook.
User will have to manually enter data needed to connect to POP3 account.

3) After doing a fresh build. Setting up a local user, logon as that
users and double click the following error is given:



Microsoft Outlook

Cannot start Microsoft Outlook. Outlook cannot be configured because
Administrative privileges are required for you to install some
types of software on this computer. Before you can use Outlook, you must
either log on to your computer as an Administrator and
finish configuring Outlook, or ask you System Administrator to configure
Outlook e-mail support for you.



I now know that is not a AD issue but an Outlook issue. How or what do I
need to do so that a normal user in a managed environment
can launch Outlook and setup their Outlook with problems? Do I need to
modify the mst file in some fashion or something else?



Thanks for your help,
 
Dear Tom,

Thanks for posting here.

Based on my research, this behavior is probably caused by the permission.
The Outlook need to modify some registry when startup. If the user has no
permission with the registry, the error will occur. I would like to suggest
you refer the following KB article:

236592 OFF2000: Error Messages Starting Office Program, or Program
Immediately Quits on Windows XP, Windows NT 4.0, or Windows 2000
http://support.microsoft.com/?id=236592

I hope the above information helps.
If you have any concerns, please feel free to let me know.

Have a nice day!


Sincerely,

Jorge Fei

MCSE MCP
Microsoft Partner Online Support

Get Secure! - www.microsoft.com/security
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I did the permissions change as described in the technet article 236592. I
recieved the same error of "The application failed to initialize properly
(0xC0000022). Click on OK to terminate the application" any more ideas?
This is getting a little frustrating as before slipstreaming and applying
hotfixes to the OS I never had rexieved this error.

Tom
 
Dear Tom,

Thanks for the update.
This behavior is also probably caused by the permission on the folder.
In order to narrow down the problem, please use the following third-party
tool to monitor the files.
http://www.sysinternals.com/ntw2k/source/filemon.shtml

Install filemon on the Windows. Run Outlook and then attach the log file
when you post back.

Thank you for your time. Have a nice day!


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retrieving any software on the Internet.

Sincerely,

Jorge Fei

MCSE MCP
Microsoft Partner Online Support

Get Secure! - www.microsoft.com/security
====================================================
When responding to posts, please "Reply to Group" via your newsreader

so that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
 
Hi Tom,

I would like to check how things are going on there.
If there is anything I can do for you, please feel free to let me know.

Have a nice day!


Sincerely,

Jorge Fei

MCSE MCP
Microsoft Partner Online Support

Get Secure! - www.microsoft.com/security
====================================================
When responding to posts, please "Reply to Group" via your newsreader

so that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
 
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