Outlook 2000 group send problem

  • Thread starter Thread starter Chris
  • Start date Start date
C

Chris

I have a client who is running Windows XP and Outlook 2000. They have a
server running Windows 2000 and Exchange 2000.

The problem is that when a person tries to send an email to multiple
recipients outside of the office (i.e. yahoo or hotmail accts) the operation
fails. This seems to be a problem for only the XP machines. The error
message also appears when a person is trying to send an attachment to an
outside source. The attachment is in .zip format and is fairly small
(50-200k in most cases).

I have checked out the Knowledge base and the closest article I could come
up with was #195671 which deals with resolving internal addresses. They
have no problems sending anything internally.

Any information on the subject would be greatly appreciated as I have been
pulling my hair out for a couple of days on this problem.
 
What is the error message? Are any of the computers using the Internet Mail
service, or is Exchange handling all mail for the domain?
 
I don't have the exact error message but I will get it as soon as I can.
All the computers are going through Exchange, so it is handling all the
mail. I found out from the user that the problem has happened on his old 98
machine and his new XP machine. The odd thing is that the problem can not
be duplicated on all the machines on the domain, only a select few.

"Lanwench [MVP - Exchange]"
 
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