Outlook 2000 crashes when using "find a contact"

  • Thread starter Thread starter Stuart_M
  • Start date Start date
S

Stuart_M

Happy Xmas
I'm running Win XP Pro, Office 2000, all updated.

After entering a contact name in the "find a contact"
box, the contact(s) are found - but Outlook "Encounters a
problem and needs to close".
I had this problem a month or so ago and sorted it out by
following a newsgroup posting that detailed a fix for
egistry corruption. The posting advice worked.
Now its happened again and I can't find the posting!
Can anyone help?
More importantly, any advice to prevent this from
recurring?

Many thanks,
Stuart
 
Russ
That's the one!
I did this fix (and it worked) a while ago and I also
have SR1 / 1a installed. Any ideas?
Many thanks for your rapid response
Happy Christmas

Stuart
-----Original Message-----
Take a look at this MS KB article, it may help:
http://support.microsoft.com/support/kb/articles/q237/9/1 2.asp

--
Russ Valentine
[MVP-Outlook]
Happy Xmas
I'm running Win XP Pro, Office 2000, all updated.

After entering a contact name in the "find a contact"
box, the contact(s) are found - but Outlook "Encounters a
problem and needs to close".
I had this problem a month or so ago and sorted it out by
following a newsgroup posting that detailed a fix for
egistry corruption. The posting advice worked.
Now its happened again and I can't find the posting!
Can anyone help?
More importantly, any advice to prevent this from
recurring?

Many thanks,
Stuart
Click to expand...


.
Click to expand...
 
The only new information I can find on this since the release of SR1
involves using a handheld device called Pocket Mirror. It appears that when
a user synchronizes with his handheld his QuickFindMRU gets corrupted.
--
Russ Valentine
[MVP-Outlook]
Stuart_M said:
Russ
That's the one!
I did this fix (and it worked) a while ago and I also
have SR1 / 1a installed. Any ideas?
Many thanks for your rapid response
Happy Christmas

Stuart
-----Original Message-----
Take a look at this MS KB article, it may help:
http://support.microsoft.com/support/kb/articles/q237/9/1 2.asp

--
Russ Valentine
[MVP-Outlook]
Happy Xmas
I'm running Win XP Pro, Office 2000, all updated.

After entering a contact name in the "find a contact"
box, the contact(s) are found - but Outlook "Encounters a
problem and needs to close".
I had this problem a month or so ago and sorted it out by
following a newsgroup posting that detailed a fix for
egistry corruption. The posting advice worked.
Now its happened again and I can't find the posting!
Can anyone help?
More importantly, any advice to prevent this from
recurring?

Many thanks,
Stuart
Click to expand...


.
Click to expand...
Click to expand...
 
Hi Russ
Is this the Pocket Mirror Palm used to sync with Outlook?
I had a Palm a while ago - now use a Pocket PC - but this
s/w was removed a few formats and re-installs ago!!

I've downloaded the exe of SR1 and wil re-install it to
see - a nice Xmas holiday job....
Thanks for your responses
Regards

Stuart
-----Original Message-----
The only new information I can find on this since the release of SR1
involves using a handheld device called Pocket Mirror. It appears that when
a user synchronizes with his handheld his QuickFindMRU gets corrupted.
--
Russ Valentine
[MVP-Outlook]
Russ
That's the one!
I did this fix (and it worked) a while ago and I also
have SR1 / 1a installed. Any ideas?
Many thanks for your rapid response
Happy Christmas

Stuart
-----Original Message-----
Take a look at this MS KB article, it may help:
Click to expand...
http://support.microsoft.com/support/kb/articles/q237/9/1
2.asp

--
Russ Valentine
[MVP-Outlook]
Happy Xmas
I'm running Win XP Pro, Office 2000, all updated.

After entering a contact name in the "find a contact"
box, the contact(s) are found - but Outlook "Encounters a
problem and needs to close".
I had this problem a month or so ago and sorted it
Click to expand...
out
by
following a newsgroup posting that detailed a fix for
egistry corruption. The posting advice worked.
Now its happened again and I can't find the posting!
Can anyone help?
More importantly, any advice to prevent this from
recurring?

Many thanks,
Stuart




.
Click to expand...
Click to expand...


.
Click to expand...
 
Intresting. I also have SR-1 installed but recently got this "find
contact" error. And I also have a sync suite installed to work with m
Palm. Solutions?
/Thomas

Stuart_M said:
*Hi Russ
Is this the Pocket Mirror Palm used to sync with Outlook?
I had a Palm a while ago - now use a Pocket PC - but this
s/w was removed a few formats and re-installs ago!!

I've downloaded the exe of SR1 and wil re-install it to
see - a nice Xmas holiday job....
Thanks for your responses
Regards

Stuart
-----Original Message-----
The only new information I can find on this since the release of SR1
involves using a handheld device called Pocket Mirror. It appears that when
a user synchronizes with his handheld his QuickFindMRU gets corrupted.
--
Russ Valentine
[MVP-Outlook]
http://support.microsoft.com/support/kb/articles/q237/9/1 contact"
out
for
Click to expand...


-
kebn
Click to expand...
Click to expand...
Click to expand...
 
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