Outlook 2000 cannot install for 1 of 4 users in XP (Home ed.)

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Guest

I upgraded Windows ME to XP Home Edition - we are running Office 2000 also. There are 4 users on the machine and all have administrator privledges. For 3 of the 4 users, Outlook reconfigured itself to run under XP. For one user, I continue to get the message that "Outlook was unable to configure itself for your new version of Windows". I tried "detect and repair" within Outlook, I tried removing and reinstalling Office 2000 and got the same problem. I tried renaming the "exdtend.dat" file (see MS KB article 820671). I tried setting the "AllowLockdownMedia=1" in regedit (see KB article 313982) and I tried "modifying the access for all users in Office under regedt32 (see KB articl 235530). I also looked at orther articles in the knowledge base (825034 and 302906), but they did not help.

All critical updates for windows XP and Office 2000 were downloaded and applied. Everything else seems to work except Outlook for 1 of the 4 users.
 
Can that specific user open the other Office programs like Word and Excel
correctly?

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Jim Gilman said:
I upgraded Windows ME to XP Home Edition - we are running Office 2000
also. There are 4 users on the machine and all have administrator
privledges. For 3 of the 4 users, Outlook reconfigured itself to run under
XP. For one user, I continue to get the message that "Outlook was unable
to configure itself for your new version of Windows". I tried "detect and
repair" within Outlook, I tried removing and reinstalling Office 2000 and
got the same problem. I tried renaming the "exdtend.dat" file (see MS KB
article 820671). I tried setting the "AllowLockdownMedia=1" in regedit (see
KB article 313982) and I tried "modifying the access for all users in Office
under regedt32 (see KB articl 235530). I also looked at orther articles in
the knowledge base (825034 and 302906), but they did not help.
All critical updates for windows XP and Office 2000 were downloaded and
applied. Everything else seems to work except Outlook for 1 of the 4 users.
 
Yes all other office products seem to work for all users. Even Outlook seems to run OK, but just gives that annoying message each time for the 1 user.
 
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