Outlook 2000 can receive but not send mail configured for Exchange

  • Thread starter Thread starter Justin Bowers
  • Start date Start date
J

Justin Bowers

We recently bought 2 Dell Dimension 2400 systems running
Windows XP. Both were added to the network and Outlook
2000 was configured for the local Exchange 2000 support.
One of them works perfectly. The other can receive mail,
and can send mail the first time it is opened. If you
close Outlook, then reopen it, you can not send e-mail,
but you can still send it. You receive this error:

Unable to update public free/busy data. The server
containing the Global Address List is no longer available.
You can reconnect to a different server by restarting
Outlook or retry the operation when the server is
reachable.

We have rebuilt the operating systems 3 times now, and
have changed out any hardware that might even remotely
affect the problem.

We have also added 3 new Windows 2000 machines onto the
network and they work fine.

Also, if you reconfigure e-mail support on Outlook 2000,
it will let you send e-mail until you move to another
window or close outlook.

Thanks for any help.
 
Start Outlook from the runcommand with the /cleanfreebusy command line
switch

Also make sure you are running Service Pack 3

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