Outlook 2000 Backup Add-In Problem

  • Thread starter Thread starter Barry S.
  • Start date Start date
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Barry S.

I'm having trouble with the Outlook 2000 Backup Add-In..

On clicking File/Backup and exiting Outlook I
get "Cannot copy Outlook. Access is denied, the source file may be in
use."

I've done searches on Google and eliminated every possible process
that might possibly have a hold on Outlook.. Namely the Nokia
connection manager which syncs a Phone w/Outlook. No luck.

I eliminated every process Windows would allow me to kill. No luck.

I've rebooted without the Nokia Connection Wizard booted. (X-ed it
out in the registry on CurrentVersion/Run) No luck.

So Outlook won't allow me to backup this data. There are no Office
processes running. There are no processes that are attached to this
data. (That I can find..)

I've seen a number of issues similar to this posted, but haven't found
a resolution..

How can backup the data? Can I just copy a file from somewhere?

The problem machine is an Athlon with W2K w/ SP4 and Office 2000 (says
SP3 has been applied)..

__________________
Note: To reply, replace the word 'spam' embedded in return address with 'mail'.
N38.6 W121.4
 
You can simply copy the .pst file to another location for backup, use
Archiving to backup some information, or try uninstalling and reinstalling
the add-in.

First, I would make sure it is enabled under the COM add-ins on
Tools->options->other->Advanced.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Barry S. <[email protected]> asked:

| I'm having trouble with the Outlook 2000 Backup Add-In..
|
| On clicking File/Backup and exiting Outlook I
| get "Cannot copy Outlook. Access is denied, the source file may be in
| use."
|
| I've done searches on Google and eliminated every possible process
| that might possibly have a hold on Outlook.. Namely the Nokia
| connection manager which syncs a Phone w/Outlook. No luck.
|
| I eliminated every process Windows would allow me to kill. No luck.
|
| I've rebooted without the Nokia Connection Wizard booted. (X-ed it
| out in the registry on CurrentVersion/Run) No luck.
|
| So Outlook won't allow me to backup this data. There are no Office
| processes running. There are no processes that are attached to this
| data. (That I can find..)
|
| I've seen a number of issues similar to this posted, but haven't found
| a resolution..
|
| How can backup the data? Can I just copy a file from somewhere?
|
| The problem machine is an Athlon with W2K w/ SP4 and Office 2000 (says
| SP3 has been applied)..
|
| __________________
| Note: To reply, replace the word 'spam' embedded in return address
| with 'mail'. N38.6 W121.4
 
I had the same problem with my SPV phone. I just take it out of the cradle
everytime I shut down Outlook XP and run the backup process. It appears
ActiveSync hold some kind of lock on the Outlook files.
 
You can simply copy the .pst file to another location for backup, use
Archiving to backup some information, or try uninstalling and reinstalling
the add-in.

I'm not sure I found the right the .pst file.

I found an outlook.pst file in

C:\Documents and Settings\Barry Soben\Local Settings\Application
Data\Microsoft\Outlook

However, it's 100k smaller than the previous backup I have.. And I
think I've added to my contacts since the thing was last successfully
backed up. So, I was expecting a bigger file. Is this the correct
one to backup?
First, I would make sure it is enabled under the COM add-ins on
Tools->options->other->Advanced.

It is.
Milly Staples [MVP - Outlook]

After searching google.groups.com and finding no answer
Barry S. <[email protected]> asked:

| I'm having trouble with the Outlook 2000 Backup Add-In..
|
| On clicking File/Backup and exiting Outlook I
| get "Cannot copy Outlook. Access is denied, the source file may be in
| use."
|
| I've done searches on Google and eliminated every possible process
| that might possibly have a hold on Outlook.. Namely the Nokia
| connection manager which syncs a Phone w/Outlook. No luck.
|
| I eliminated every process Windows would allow me to kill. No luck.
|
| I've rebooted without the Nokia Connection Wizard booted. (X-ed it
| out in the registry on CurrentVersion/Run) No luck.
|
| So Outlook won't allow me to backup this data. There are no Office
| processes running. There are no processes that are attached to this
| data. (That I can find..)
|
| I've seen a number of issues similar to this posted, but haven't found
| a resolution..
|
| How can backup the data? Can I just copy a file from somewhere?
|
| The problem machine is an Athlon with W2K w/ SP4 and Office 2000 (says
| SP3 has been applied)..

__________________
Note: To reply, replace the word 'spam' embedded in return address with 'mail'.
N38.6 W121.4
 
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