OUTLOOK 200 WILL NOT WORK WITH XP

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G

Guest

INSTALLED OFFICE 2000 ON XP MACHINE, OUTLOOK WILL NOT ACCES THE INTERNET TO
OBTAIN E-MAIL, WHILE THE SAME SETUP WORKS ON ME, 98, ETC.. IT IS SPECIFIC TO
XP, XP FIREWALL IS OFF. DOES ANYONE HAVE A SUGESTION??
 
The 100+ users I have using OL2K on XP SP 2 machines will be sorely
disappointed to hear this...

Ok, here we go:
Are there error messages?
Can you access the internet?
Are you behind a firewall that is blocking mail ports?
Are you popping the mail account or is this an Exchange server/VPN connect?
Have you verified your connections in Outlook?
When you set up the e-mail accounts did you test the settings?
 
THERE ARE NO ERROR MESSAGES

YES I CAN ACCESS THE INTERNET
NO FIREWALL BLOCKING PORTS
USING POP
VERIFIED CONNECTION IN OUTLOOK
WHEN WE TEST THE SETTINGS WE ARE GETTING FTP ERRORS

FYI, I WORKS ON EVERY OTHER PC IN THE BUILDING, EXCEP THE XP PC'S
THANKS
 
Excellent.

I am assuming that when you mention testing the settings you are referring
to the Test Settings button in the e-mail account settings.

How are you connecting to the Internet?

Can you write down the errors you are getting when you test the settings?
FTP errors are VERY unusual when testiing mail transfer.

Is the domain you are trying to POP your own? What domain are you trying to
POP?

Can you send or receive but not both?

I know that these are mundane questions, but...
 
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