Outllook has forgotten who I am following system restore

  • Thread starter Thread starter Dave Logan
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Dave Logan

This must have been covered hundreds of times but I did a google search and couldn't find anything, and couldn't find anything in Outlook's Help either.

I'm using Outlook 2000 and Win XP Pro SP2. Following a System Restore, Outlook has "forgotten" who I am. The first time I reopened it, it started a wizard that wanted to get all my details from scratch. When I cancelled out of that, I got a long message starting "The location messages are delivered to has changed for this user profile. To complete this operation you may need to copy the contents of the old Outlook folders to the new Outlook folders." It says this is covered in Help but I can't find anything about it there. How do I get it back to how it was?

Dave
 
Did you backup your pst files before System Restore?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

This must have been covered hundreds of times but I did a google search and couldn't find anything, and couldn't find anything in Outlook's Help either.

I'm using Outlook 2000 and Win XP Pro SP2. Following a System Restore, Outlook has "forgotten" who I am. The first time I reopened it, it started a wizard that wanted to get all my details from scratch. When I cancelled out of that, I got a long message starting "The location messages are delivered to has changed for this user profile. To complete this operation you may need to copy the contents of the old Outlook folders to the new Outlook folders." It says this is covered in Help but I can't find anything about it there. How do I get it back to how it was?

Dave
 
I've found part of the answer: select File + Open + Personal Folder. That's got my calendar and contacts back, but not my mail or my settings or my mail accounts. And I still get that long message whenever I open Outlook about "The location messages are delivered to has changed for this user profile". Any ideas?

Dave


This must have been covered hundreds of times but I did a google search and couldn't find anything, and couldn't find anything in Outlook's Help either.

I'm using Outlook 2000 and Win XP Pro SP2. Following a System Restore, Outlook has "forgotten" who I am. The first time I reopened it, it started a wizard that wanted to get all my details from scratch. When I cancelled out of that, I got a long message starting "The location messages are delivered to has changed for this user profile. To complete this operation you may need to copy the contents of the old Outlook folders to the new Outlook folders." It says this is covered in Help but I can't find anything about it there. How do I get it back to how it was?

Dave
 
Hi Peter

Yes, see my other post - I posted while you were posting! Outlook.pst is in C:\Windows and Archive.pst is in Documents and Settings\...\Microsoft\Outlook

Dave


Did you backup your pst files before System Restore?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

This must have been covered hundreds of times but I did a google search and couldn't find anything, and couldn't find anything in Outlook's Help either.

I'm using Outlook 2000 and Win XP Pro SP2. Following a System Restore, Outlook has "forgotten" who I am. The first time I reopened it, it started a wizard that wanted to get all my details from scratch. When I cancelled out of that, I got a long message starting "The location messages are delivered to has changed for this user profile. To complete this operation you may need to copy the contents of the old Outlook folders to the new Outlook folders." It says this is covered in Help but I can't find anything about it there. How do I get it back to how it was?

Dave
 
I've worked it out now - it had created a new outlook.pst file in C:\Documents and Settings\...\Microsoft\Outlook and I had to delete that. One more question: it was trying to load an add-in that no longer exists; and I've deselected the Add-in in the Add-in Manager, but is there any way to remove it from that list rather than just having it appear there but not selected?

Dave


Did you backup your pst files before System Restore?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

This must have been covered hundreds of times but I did a google search and couldn't find anything, and couldn't find anything in Outlook's Help either.

I'm using Outlook 2000 and Win XP Pro SP2. Following a System Restore, Outlook has "forgotten" who I am. The first time I reopened it, it started a wizard that wanted to get all my details from scratch. When I cancelled out of that, I got a long message starting "The location messages are delivered to has changed for this user profile. To complete this operation you may need to copy the contents of the old Outlook folders to the new Outlook folders." It says this is covered in Help but I can't find anything about it there. How do I get it back to how it was?

Dave
 
Peter Foldes said:
Did you backup your pst files before System Restore?
Click to expand...

A System Restore shouldn't affect PSTs. They're not saved by c reating a
restore point and not affected by restoring to a saved restore point.
 
Dave Logan said:
I'm using Outlook 2000 and Win XP Pro SP2. Following a System
Restore, Outlook has "forgotten" who I am.
Click to expand...

This isn't surprising. A restore point saves system data, including data in
the Registry, which is where your Outlook mail profile is kept. Restoring
to a point saved prior to the creation of the mail profile would produce
this. You should have set things back up again and then created a new
restore point so that the data was saved.

Assuming you installed Outlook 2000 in Internet Mail Only mode, open your
existing PST with FIle>Open>Personal Folders File. Then select its root int
he folder list. Click File>Properties and designate the added PST as the
delivery location. Stop Outlook. Verify your account settings in Control
Panel>Mail. Restart Outlook. Remove any extra PSTs that appear with
right-click>Close.
 
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