Outgoing mail failure

  • Thread starter Thread starter JanieB
  • Start date Start date
J

JanieB

I have recently set up windows mail and incoming mail is fine but I keep
getting a failure notification for outgoing mail. Help anyone? I have tried
using 587 for the outgoing port but to no avail.

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'pop.tiscali.co.uk', Server:
'smtp.tiscali.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10053, Error Number: 0x800CCC0F
 
1. Is your computer connected to the Tiscali/TalkTalk network?
2. Disable email scanning in your antivirus program, as it interferes with
WM.
 
JanieB said:
I have recently set up windows mail and incoming mail is fine but I keep
getting a failure notification for outgoing mail. Help anyone? I have tried
using 587 for the outgoing port but to no avail.

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'pop.tiscali.co.uk', Server:
'smtp.tiscali.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10053, Error Number: 0x800CCC0F
Click to expand...
 
I'm having the same problem Janie. You can lay your head on my shoulder for
support if you like :).
 
The error "unexpectedly terminated" is usually caused by interference
from an antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail
 
How does that help Janie?
If you would like some custom help, describe your problem in detail,
and include a copy of any error message you get.
 
JanieB said:
I have recently set up windows mail and incoming mail is fine but I keep
getting a failure notification for outgoing mail. Help anyone? I have
tried
using 587 for the outgoing port but to no avail.

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'pop.tiscali.co.uk', Server:
'smtp.tiscali.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10053, Error Number: 0x800CCC0F
Click to expand...

Try using smtp.talktalk.net as the Outgoing server?

Tools>accounts>select your account>properties>server tab.

If it fails put it back as previous.
 
Back
Top