Outgoing Emails Not Arriving

  • Thread starter Thread starter FOSVA Limited
  • Start date Start date
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FOSVA Limited

Hi

I've recently sent some email campaigns from BCM using my outlook contacts,
however, after sending people are not receiving these or any subsequent
emails I send from outlook. We rebooted the server and I was able to send
emails again.

However, I've sent another campaign and same thing. They're showing as sent,
no bounce backs yet from this PC no one is receiving my emails. If I send
from my PDA or from another machine it's fine. We have POP3. Our ISP is
having problems finding out why, would you have any ideas why this is
happening as it's showing on his logs that all emails have been delivered,
yet they're not appearing in people's inboxes? This is definitely something
to do with BCM?

Thanks in advance.
 
Hi

I've recently sent some email campaigns from BCM using my outlook contacts,
however, after sending people are not receiving these or any subsequent
emails I send from outlook.  We rebooted the server and I was able to send
emails again.  

However, I've sent another campaign and same thing. They're showing as sent,
no bounce backs yet from this PC no one is receiving my emails.  If I send
from my PDA or from another machine it's fine.  We have POP3.  Our ISP is
having problems finding out why, would you have any ideas why this is
happening as it's showing on his logs that all emails have been delivered,
yet they're not appearing in people's inboxes?  This is definitely something
to do with BCM?

Thanks in advance.
Click to expand...

I haven't come across BCM affecting email sending and receiving. When
you reboot the server, what server is that? Do you have an inhouse
exchange server, or is the server your gateway to the outside world?
If the emails have moved into Outlook's Sent folder, Outlook has moved
them along to the next machine in the chain.
 
Luther said:
I haven't come across BCM affecting email sending and receiving. When
you reboot the server, what server is that? Do you have an inhouse
exchange server, or is the server your gateway to the outside world?
If the emails have moved into Outlook's Sent folder, Outlook has moved
them along to the next machine in the chain.
Click to expand...

Hi Luther, thanks for your reply. It's my ISP's server, the one I use for
my webhosting and emails (POP3 server). We have tried sending from different
machines and only those sent on my PC don't arrive so it must be something in
Windows. Any ideas?
 
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