The first thing you should try is to use the Inbox Repair Tool to repair
the Personal Folder File. Here are the steps to do this:
1. If the Folder List is not visible, click Folder List on the View menu
while the Inbox is open.
2. In the Folder List, right-click the Personal folders icon, click
Properties, and on the General tab, click Advanced. Write down the path and
name of your .pst file. Click Cancel twice to close the dialog boxes.
3. Quit Outlook.
4. Click Start, point to Programs, point to Accessories, point to System
Tools, and then click Inbox Repair Tool. NOTE: If Inbox Repair Tool does
not appear on the System Tools menu, click Start, point to Find, click
"Files or Folders", and then search for the Scanpst.exe file. If you are
running Microsoft Windows 2000 or Microsoft Windows Millennium Edition
(Me), click Start, point to Search, click "For Files or Folders", and then
search for the Scanpst.exe file. When you find the program, double-click it
to run it.
5. In Inbox Repair Tool, click Browse, and then select your Personal Folder
file (.pst), recorded in step 2.
6. Click Start to begin scanning your file.
7. When you are finished with Inbox Repair Tool, restart Outlook.
8. Try to delete the message.
If this does not work then I would recommend creating a new Personal Folder
File (.pst) and importing all of the folders except the Outbox into the the
new .pst file. If you need steps on how to do this then please respond and
let me know what version of Outlook you are using and I can provide the
steps.
I hope this information is helpful.
Robert Findlay
Partner Technical Lead -- Outlook/Office Setup
Microsoft Technical Support for Platforms and Business Applications
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Thread-Topic: outbox
thread-index: AcQSJMqbn3cIiEP+TTmtd4l0UZupHw==
X-Tomcat-NG: microsoft.public.outlook.general
From: "=?Utf-8?B?ZHo=?=" <
[email protected]>
Subject: outbox
Date: Wed, 24 Mar 2004 20:51:10 -0800
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[email protected]>
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I created a message that is too large to send. Each time I get an error
sending. so I have gone in and tried to delete. Yet each time it tells me
it has started to send message and it cannot be opened, deleted, etc. Very
troubling. It like it is in some loop and cannot get out. I have stopped
all send and receive and still won't let me get rid of it. Any ideas would
be great.
