Outbox messages getting "Stuck"

  • Thread starter Thread starter Mark
  • Start date Start date
M

Mark

Hello all,
I have an issue where, at random times, messages get stuck
in the Outbox as they (appear) to be being sent. They do
not send and anything behind them do not get sent either.
The only remedy seems to be to shut down, power up, open
Outlook, delete the message then start again. This sems to
be specific to Laptops only (at least in my case). Any
suggestions?
Thank you,
Mark.
 
When selecting the message and deleting it from the Outbox doesn't work the
next thing you should try is putting Outlook into offline mode. To do this
goto File-> Work Offline. Now restart Outlook and see if you can delete it.
Don't forget to put Outlook back On-line again.
Some Knowlegde base articles about this subject in case the problem returns;

KB291613: Sent Messages Remain in Your Outbox
KB293031: Message Copy Remains in the Outbox When You Send Through a Hotmail
or IMAP Account While Offline
KB311001: You Cannot Send Messages if There Are More Than One Thousand
Messages in Your OST Outbox
KB293038: A Copy of a Forwarded Message Stays in the Outbox
 
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