out of range - can't get in to safe mode

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123Jim

Windows 7 home premium 32 bit
Display adapter: ATI Radeon HD 4550

I've connected my usual CRT monitor in order to fix a few problems on
this computer but I can't access safe mode as I get the message

'Out of range - H: 75.0K V: 59.9'

75.0K is flashing in red
59.9 is blue.

This computer would normally be connected to a large LCD screen.

It seems like the graphics adapter is refusing to run in the correct
mode to run safe mode with this monitor .. It has the most up to date
drivers.

I've fixed most of the problems on this computer but I just want to get
into safe mode to run system restore (it didn't work in normal mode)

any ideas?
 
F8 for the boot menu, and start up in VGA mode. From there, you should
be able to set a video mode that works with your monitor.

Unfortunately there does not appear to be a VGA mode in the boot options
through F8 in windows 7 ..

F8 options in Vista (and windows 7)
http://windows.microsoft.com/en-US/windows-vista/Advanced-startup-options-including-safe-mode

Repair your computer
Safe mode
Safe mode with networking
Safe mode with command prompt
Enable boot logging
Enable low resolution video (640 × 480)
Last Known Good Configuration (advanced)
Directory services restore mode
Debugging mode
Disable automatic restart on system failure
Disable Driver Signature Enforcement
Start Windows normally
 
VGA mode = 640 x 480. Try that option.

Right, thanks, but that boots to normal mode not safe mode ....
I've even removed the graphics card and tried using the graphics
integrated into the motherboard .. but with the same results ..
 
Right, thanks, but that boots to normal mode not safe mode ....
I've even removed the graphics card and tried using the graphics
integrated into the motherboard .. but with the same results ..



Why beat a dead horse
just connect your large screen monitor that you know works with your
video resolution
 
Why beat a dead horse
just connect your large screen monitor that you know works with your
video resolution

Sorry I missed out the crucial info that I don't have access here to a
large screen monitor .. I only took away the system box from the owner
in order to carry out some repairs, but now I want safe mode I seem to
be scuppered ..
 
123Jim said:
Sorry I missed out the crucial info that I don't have access here to a
large screen monitor .. I only took away the system box from the owner
in order to carry out some repairs, but now I want safe mode I seem to
be scuppered ..

I can think of solutions - they just aren't good solutions.

1) Remote into box. In my experiments, this didn't work in Safe Mode.
Maybe you can figure out a way to do that. My laptop told me to take
a flying leap, when I tried to prepare an "invitation" while booted
in Safe Mode. It said whatever service it needed, wasn't running.

2) Delete registry keys that set resolution. Since you've tested a different
graphics interface and seen similar fail results, I don't hold much hope for this.
(There is an example here, involving "BitsPerPel" and friends, but when I
checked my laptop, there were a whole pile of those.) Perhaps you could do
some off-line editing of the existing registry file in question, and
make those changes ? Apparently, you can take a registry file to another
machine and work on it. I've never succeeded in doing that.

http://social.technet.microsoft.com.../thread/4e074fdc-4a49-450a-ae4f-2d17f186a8d2/

Registry keys could also be mass-removed, by installing an empty set
of registry files. These would be the files created when the system was
first installed, and would not have any user preferences in them. But
a side effect of using such a file, is it disables System Restore.

In this example, they copy a set of registry files, out of a Restore Point
folder manually. That would be the equivalent of using a Restore Point,
only not restoring the entire machine state. Just using a registry set
from a few days previous. This is for WinXP, and I don't know if they prepared
similar instructions for Windows 7 or not. You would be doing "Part Two"
and "Part Three", copy and rename some registry files, then move them to the
working folder. In the process of doing this, you may discover the machine
has no Restore Points in the first place. I discovered to my shock, the first
time I looked, that the disk space assigned for Windows 7 System Restore was
too small, and the single Restore Point directory was essentially empty and
useless.

http://support.microsoft.com/kb/307545

And really, at this point, can we be sure the out-of-range is the result
of previously recorded info, or a problem with reading EDID on the current
monitor and doing something stupid with the information ? You could go to a
lot of trouble to change the registry, only to find no difference in symptoms.

You can override EDID, by using a little "EDID memory box" which can be set
up to make a copy of EDID from some other, working monitor. That is useful
for cases, where the display device has no EDID (like a wall projector).
It won't help if the OS is quite insistent it won't pay attention to
the EDID - I have a monitor here that doesn't "Plug and Play" worth a
damn, and there's got to be something about the EDID contents it doesn't
like. The EDID looks fine in Moninfo program.

Programs like Powerstrip and Moninfo, make it possible to work on
display problems, but again, I don't see a way given your restricted
environment, of getting any value from these. Powerstrip is available
for an evaluation period, which might be enough in some cases to
get some work done on a system.

http://www.entechtaiwan.com/util/ps.shtm

http://www.entechtaiwan.com/util/moninfo.shtm

There have been cases, where the EDID chip on the monitor is writable,
and the EDID gets overwritten and needs some TLC to set it right again.
That's a whole other topic.

I'm just surprised there isn't a magic key combo to "force" the
graphics system into using sensible settings that all monitors support.
And 640x480 should do that. On my laptop, alt-F5 allows me to step
through some multi-monitor configurations, but I don't know if any of
those would suit the "force to 640" thing or not. And my desktop
doesn't seem to support that. F5 does nothing on the desktop machine.

Paul
 
Windows 7 home premium 32 bit
Display adapter: ATI Radeon HD 4550

I've connected my usual CRT monitor in order to fix a few problems on this
computer but I can't access safe mode as I get the message

'Out of range - H: 75.0K V: 59.9'

75.0K is flashing in red
59.9 is blue.

This computer would normally be connected to a large LCD screen.

It seems like the graphics adapter is refusing to run in the correct mode
to run safe mode with this monitor .. It has the most up to date drivers.

I've fixed most of the problems on this computer but I just want to get
into safe mode to run system restore (it didn't work in normal mode)

any ideas?

If all else fails, use the MB manufacturer's approved procedure to clear CMOS
 
Windows 7 home premium 32 bit
Display adapter: ATI Radeon HD 4550

I've connected my usual CRT monitor in order to fix a few problems on this
computer but I can't access safe mode as I get the message

'Out of range - H: 75.0K V: 59.9'

75.0K is flashing in red
59.9 is blue.

This computer would normally be connected to a large LCD screen.

It seems like the graphics adapter is refusing to run in the correct mode
to run safe mode with this monitor .. It has the most up to date drivers.

I've fixed most of the problems on this computer but I just want to get
into safe mode to run system restore (it didn't work in normal mode)

any ideas?

Random musings:

Have you cleared CMOS?

In the BIOS, assuming that you can do anything, what is the video device
setting? There can be some negotiations going on during boot and you may
need to re-set it to recognize the onboard video before removing the PCI
video card.

In a pinch, uninstalling devices such as the video card and monitor in
device manager can force the computer to reconsider its options. I say this
only because your post suggests that you actually can get into 'normal
mode'. I've never gotten into trouble doing this but I'm not guaranteeing
that it is totally safe either.
 
123Jim said:
Windows 7 home premium 32 bit
Display adapter: ATI Radeon HD 4550

I've connected my usual CRT monitor in order to fix a few problems on this
computer but I can't access safe mode as I get the message

'Out of range - H: 75.0K V: 59.9'

75.0K is flashing in red
59.9 is blue.

This computer would normally be connected to a large LCD screen.

It seems like the graphics adapter is refusing to run in the correct mode
to run safe mode with this monitor .. It has the most up to date drivers.

I've fixed most of the problems on this computer but I just want to get
into safe mode to run system restore (it didn't work in normal mode)

any ideas?


Here's my whacky suggestion...

1: Disconnect the monitor.
2: Power up the PC.
3: Wait until you're sure it's finished booting up.
4: Plug in monitor while power is on.

.... this should invoke the plug 'n' play discovery of the connected monitor
specs and resolve the issue.

Hope this helps

Andy
 
Windows 7 home premium 32 bit
Display adapter: ATI Radeon HD 4550

I've connected my usual CRT monitor in order to fix a few problems on
this computer but I can't access safe mode as I get the message

'Out of range - H: 75.0K V: 59.9'

75.0K is flashing in red
59.9 is blue.

This computer would normally be connected to a large LCD screen.

It seems like the graphics adapter is refusing to run in the correct
mode to run safe mode with this monitor .. It has the most up to date
drivers.

I've fixed most of the problems on this computer but I just want to get
into safe mode to run system restore (it didn't work in normal mode)

any ideas?

Thanks to all for the suggestions .. but someone suggested I might be
flogging a dead horse .. and I'll go with that and just wait till I can
connect this computer to its very own monitor.
Cheers!
 
123Jim said:
Windows 7 home premium 32 bit
Display adapter: ATI Radeon HD 4550
I've connected my usual CRT monitor in order to fix a few problems on
this computer but I can't access safe mode as I get the message

'Out of range - H: 75.0K V: 59.9'

75.0K is flashing in red
59.9 is blue.

Can you try uninstalling the LCD monitor in the Device Manager and
manually installing the driver for a standard 1024x768 @ 60 Hz
monitor? (tell Windows to show all hardware, not just the compatible
stuff) Then shut down, install the CRT monitor, and turn on the
computer again.

BTW, don't plug the monitor into the computer after the computer is
turned on because it might damage some hardware, especially the video
adapter. Just leave the monitor turned off until the Windows has
booted.
 
Can you try uninstalling the LCD monitor in the Device Manager and
manually installing the driver for a standard 1024x768 @ 60 Hz
monitor? (tell Windows to show all hardware, not just the compatible
stuff) Then shut down, install the CRT monitor, and turn on the
computer again.

BTW, don't plug the monitor into the computer after the computer is
turned on because it might damage some hardware, especially the video
adapter. Just leave the monitor turned off until the Windows has
booted.

Thanks, I'll bare this in mind for the next time .. I've returned the
computer to the owner. .. till next time
 
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