Oulook folder lists

G

Guest

I have backed up my .pst, .fav, .nk2 and *nk2.bak files for transfering to my
new computer (both running Outlook 2003). I created the new account profile
and added the .pst files. When I start outlook, everything looks fine. My
Inbox has all my recently viewed emails that I haven't done anything with yet
and the other folders, like sent, contacts and calendar are in working order.

My problem is after I copy the old .fav file over the existing .fav file
with the correct username then reopen Outlook, everything looks fine at a
quick glance. My Shortcut folders are listed in the left panel, BUT when I
click on any of the shortcuts folders, including the Sent folder, I get this
error message: "Unable to display the folder. Microsoft Outlook could not
access the specified folder location. The folder no longer exists."
Actually, this same error message also occurs now when I click on any of the
folders accept the actual Inbox, including the sent, contacts and calendar
folders.

Can you tell me what I did wrong and how to correct this, please? I have
tried deleting the profile and creating two additional ones with the same
result and am getting frustrated. I should mention that I have added the
other .nk2 and *nk2.bak files to the same location as the .fav file, but I'm
unsure of what to name them - username.* or outlook.* So I've tried it both
ways and it doesn't seem to make any difference with the problem at least.
If you could let me know which naming sceme is correct for them, I would be
grateful. I will appreciate any assistance you may share on these two
problems. Thank you.
 
S

Sue Mosher [MVP-Outlook]

This is normal behavior if the files are in a different location than they
were on the original computer. The path is hardwired into the shortcut.

The .nk2 file needs to be the same name as your Outlook profile.
 
G

Guest

I pasted the older .fav file into the same folder as the the current one,
which is in the same location as the older computer. I should note that I
found an article on Microsoft where it said after pasting the .fav file and
starting Outlook, a dialog box should come up with text similar to... "not
all folders and … can be displayed properly and some items may be lost, is
this okay – click yes or no to continue.†I believe I clicked yes, but
should have clicked no according to the article. However, when I tried
deleting the profile and creating new ones and replacing the .fav file and
start Outlook, I no longer get the aforementioned dialog box.

Could this be the problem? Either way, do you have any advise on what to
try next to correct this issue? Also, thanks for the information on the .nk2
file name.
 

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