Oulook\Contacts closing program

  • Thread starter Thread starter Ed
  • Start date Start date
E

Ed

This one is strange. I will post this on the Exchange and
Windows XP newsgroups also.

When I try to create a new email in Outlook (inbox, new)
and go the Contacts folder and use the arrow to move down
in the list at some point it stops and closes the
program. If I use the slide bar it doesn't seem to occur.

I have tested this on several PC's The only ones having
this issue are running Windows XP OS and Office 2000. We
are using Exchange 2000. Our Terminal Server Windows NT
TS running Office XP does not have the issue at the PC or
through Citrix, nor does running Office 2000 on Windows
2000 OS.

This is only occuring with one user, I have looked for bad
contact info but this does not seeem to be the issue.

Postings on the here say it may be an Exchange issue
although my findings may point to Windows XP as well.

Please help and thanks for the help.
 
Common problem, especially after installing SP3.
No one has been able to reproduce it, so there are no known solutions.
Some are reporting that finding and deleting a corrupt address fixes it.
Some report that removing and re-adding the Outlook Address Book Service
fixes it. Others have suggested upgrading to a later video driver. For most,
nothing works.
 
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