other users unable to sign on to secure sites

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  • Start date Start date
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Guest

My daughter cannot sign on to her bank site,my other daughter and I can,we've
been users of the computer for quiet sometime,just signed on my other
daughter as an addmistrator also.Has something changed perhaps due to the
Noton firewall?or maybe the new ubdates?
 
It sounds like she simply forgot her password at the banking site.

Has she tried logging in from another machine?
 
If only it were that simple.I've also added my husband on to this computer as
an administrator and he cannot log on to msn and he has a password.I cannot
log on to my bank site from my daughters account.I'm very lost.Any help?Is
there some security method I need to change?
 
angebb462 said:
If only it were that simple.I've also added my husband on to this
computer as an administrator and he cannot log on to msn and he has a
password.I cannot log on to my bank site from my daughters account.I'm
very lost.Any help?Is there some security method I need to change?
Click to expand...

Try re-registering the following .dll's at the command prompt (cmd):

If you have SP2, you can do it all in one go:

Start>Run cmd [enter]
iexplore.exe /rereg [enter]

Otherwise, re-register the .dlls separately, as follows:

regsvr32 mshtml.dll [enter]

Click OK when you get the message that DLLRegisterServer in FileName
succeeded and type "exit" to quit cmd.

Repeat the same with:

regsvr32 mshtmled.dll
regsvr32 urlmon.dll
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll

More information about this:

Troubleshooting Secure Site (WinXP/IE6 SP2)
http://support.microsoft.com/?kbid=870700

Troubleshooting Secure Sites (WinXP/IE6 SP1)
http://support.microsoft.com/default.aspx?scid=kb;en-us;813444

Sandi's Secure Sites Page
http://inetexplorer.mvps.org/answers2.htm#secure_sites

Malke
 
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