Other users cannot access web

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

My home computer has four users, the administrator(parent) account and my
three kids. For some reason the kid accounts cannot access the internet
since using XP. In fact, just upon logging in as one of them, they get the
error message that asks if you want to send the error to Microsoft or not.
I'm sure there's some easy answer, but I cannot find it!

Thanks for your help and advice.
 
Depending on youre internet connection (cable,phone-line),if cable,open
internet
options,connections tab,leave all blank,go to advanced tab,scroll to
bottom,press
"set to default" exit internet options.Open control panel,internet
connections,
L.click on youre internet icon,then in L.sub menu,"repair this
connction",close
out.Restart pc
 
Andrew said:
Depending on youre internet connection (cable,phone-line),if cable,open
internet
options,connections tab,leave all blank,go to advanced tab,scroll to
bottom,press
"set to default" exit internet options.Open control panel,internet
connections,
L.click on youre internet icon,then in L.sub menu,"repair this
connction",close
out.Restart pc
Click to expand...

Andrew E. is a resident troll. It's best to just ignore anything he says.

We don't have too much to go on from your post, but here are a few
things to check:

1. Start by making sure the computer is virus/malware-free since this
issue is normally caused by malware.

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

2. If the computer comes back clean, then there are changes you can make
in the Registry. Warning: You need to be very careful while working in
the Registry because making an error there can render your Windows
unbootable.

Start>Run>regedit [enter]

Navigate to each key listed below and check the settings.

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\InternetSettings]

ProxyEnable set to 0
ProxyServer verify that the IP:Port is valid

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\ControlPanel]

Connection Settings
Connwiz Admin Lock

Set either both to 0 or delete.

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]

NoInternetOpenWith
NoWebServices

Set either both to 0 or delete.

Note: NoPublishingWizard and NoOnlinePrintsWizard could also be listed

[HKEY_CURRENT_USER\Software\Policies\Microsoft\InternetManagement]

RestrictCommunication

Set to 0 or delete

Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigStoreUSA). Please be aware that not all local shops are skilled at
removing malware and even if they are, your computer may be so infested
that Windows will need to be clean-installed. Have all your data backed
up before you take the machine into a shop.


Malke
 
Back
Top