G
Gord McFee
I know there are some Thunderbird and Mozilla users here, so here goes.
Does anyone know if there is something in the file structure, or
otherwise, of Thunderbird that causes the following problem?
I have an antivirus program installed with email scan enabled (I cannot
disable it). Every other email program I have tried has no problems
with this. Lately I have experimented with Outlook Express, Agent,
40tude Dialog amongst others. I have various filters set up, and when
an email with a kleg virus arrives, I filter on size (more than 140 K)
and it automatically goes to a Spam folder.
With Thunderbird I can't do this. As soon as the email hits the Inbox,
I get an antivirus message that the file (actually it ends up being the
entire Inbox) is infected and will be deleted. As I said, I cannot
disable the antivirus email scan, so am wondering if there is another
solution. What puzzles me is that it is only Thunderbird that does
this; all the other email programs handle the infected email with no
problem.
Could it be something in the file structure of Thunderbird, or the way
it handles attachments that causes this?
Any ideas/fixes welcome.
Does anyone know if there is something in the file structure, or
otherwise, of Thunderbird that causes the following problem?
I have an antivirus program installed with email scan enabled (I cannot
disable it). Every other email program I have tried has no problems
with this. Lately I have experimented with Outlook Express, Agent,
40tude Dialog amongst others. I have various filters set up, and when
an email with a kleg virus arrives, I filter on size (more than 140 K)
and it automatically goes to a Spam folder.
With Thunderbird I can't do this. As soon as the email hits the Inbox,
I get an antivirus message that the file (actually it ends up being the
entire Inbox) is infected and will be deleted. As I said, I cannot
disable the antivirus email scan, so am wondering if there is another
solution. What puzzles me is that it is only Thunderbird that does
this; all the other email programs handle the infected email with no
problem.
Could it be something in the file structure of Thunderbird, or the way
it handles attachments that causes this?
Any ideas/fixes welcome.