OT Newegg not displaying shipping charge

  • Thread starter Thread starter John Doe
  • Start date Start date
J

John Doe

When you add an item to your shopping cart, Newegg are able to display
the extended service coverage charge, but not the shipping charge.

I wonder why. I think PriceGrabber puts websites without a specified
shipping charge at the bottom of the list.

It's a step backwards IMO. Almost all merchant websites know enough to
state the shipping charge upfront.
 
John said:
When you add an item to your shopping cart, Newegg are able to display
the extended service coverage charge, but not the shipping charge.

I wonder why. I think PriceGrabber puts websites without a specified
shipping charge at the bottom of the list.

It's a step backwards IMO. Almost all merchant websites know enough to
state the shipping charge upfront.
Click to expand...

How is Newegg going to magically know to where you are going to tell
them to ship your selected items until you go to the checkout step?
Even if you have an account with them which has your mailing address,
that doesn't mean that is where you will have the items shipped. Some
items have free shipping. Some items have combo discounted shipping
charges. It's really not that hard to just start the checkout process
to see what will be the shipping charges (and just not complete the
checkout process if you really do want to add more items).

If you were wandering through a retail store but which shipped
everything to you, would you want them pestering you after selecting
each item to ask you "Where are you going to send that item?" Online
shopping is new to you, isn't it?
 
VanguardLH said:
John Doe wrote:

How is Newegg going to magically know to where you are going to
tell them to ship your selected items until you go to the checkout
step?
Click to expand...

The same way Newegg knew up until a month ago.
Even if you have an account with them which has your mailing
address, that doesn't mean that is where you will have the items
shipped.
Click to expand...

They could let me specify a ZIP code when I'm shopping. Or they
could easily apply the same ZIP code I entered the last time I
checked my shopping cart for the shipping price.
Some items have free shipping.
Click to expand...

Yeah, so, only shop for things with free shipping at Newegg?
Some items have combo discounted shipping charges.
Click to expand...

Are you practicing for a job there, VanguardLH?
It's really not that hard to just start the checkout process to
see what will be the shipping charges (and just not complete the
checkout process if you really do want to add more items).
Click to expand...

Why don't they ask me if I would like to enter a ZIP code, or just
apply the last ZIP code I entered in the shopping cart area to
future selections? Why is it so easy for Newegg to display the
extended service coverage charge for an item and not the shipping
charge? The answer of course is because selling extended service is
profitable while doing a tiny amount of programming isn't
profitable.
If you were wandering through a retail store but which shipped
everything to you...
Click to expand...

....I would be in the Twilight Zone.

In retail stores in the United States, you know exactly what the
price will be simply by adding tax to the listed price.
would you want them pestering you after selecting each item to ask
you "Where are you going to send that item?"
Click to expand...

Apparently you didn't put much thought into that, or you have zero
programming aptitude.
Online shopping is new to you, isn't it?
Click to expand...

Hardly.

Besides being a troll, VanguardLH, you sound like a Newegg fan boy.
 
VanguardLH said:
How is Newegg going to magically know to where you are going to tell
them to ship your selected items until you go to the checkout step?
Click to expand...

Maybe you have never done business with Newegg, but for that last eight
years (my duration of business with them), they have listed shipping prices
on every item's page along with the retail price.

Jon
 
VanguardLH said:
How is Newegg going to magically know to where you are going to tell
them to ship your selected items until you go to the checkout step?
Even if you have an account with them which has your mailing address,
that doesn't mean that is where you will have the items shipped. Some
items have free shipping. Some items have combo discounted shipping
charges. It's really not that hard to just start the checkout process
to see what will be the shipping charges (and just not complete the
checkout process if you really do want to add more items).

If you were wandering through a retail store but which shipped
everything to you, would you want them pestering you after selecting
each item to ask you "Where are you going to send that item?" Online
shopping is new to you, isn't it?
Click to expand...


It looks like they are basically including the shipping costs of almost
everying in the prices. I have in my newegg cart now about thirty items
including a monitor, seven power supplies, a retail CPU, fifteen sets of
RAM sticks, and a couple video cards, with a total cost of around $2500.
How much would you expect to pay to ship this to the middle of the US?
All this stuff would take up probably four or more large boxes. The
shipping charge is about $17. John Dope
 
John said:
The same way Newegg knew up until a month ago.
Click to expand...

Your experience differs from mine. I don't remember seeing any shipping
charges computed until I started the checkout process - and when I would
then tell them where to ship. Only if an item said free shipping did I
know what would its cost up front.
They could let me specify a ZIP code when I'm shopping. Or they
could easily apply the same ZIP code I entered the last time I
checked my shopping cart for the shipping price.
Click to expand...

Um, that's why you look at the checkout so you can see the shipping
charges. Showing the charge per item is probably not what you'll pay
when you select multiple items. Actually you don't even have to start
the checkout process. Just go LOOK at your shopping cart, enter the
zipcode and how you want it shipped, and you have the shipping charges.
It looks very easy to use.
Yeah, so, only shop for things with free shipping at Newegg?
Click to expand...

Yeah, pretend being thick, uh huh. You've been told to see the shipping
cost by actually looking at your shopping cart. There are minimal
charges which will encompass several items until you exceed that minimal
charge at which point the shipping cost goes up. For example, the
minimal shipping charge remained the same after adding a motherboard,
CPU, and 24" LCD monitor to my cart but then jumped when I added a PSU.
They don't charge by item. Maybe that's what has you confused.
Are you practicing for a job there, VanguardLH?
Click to expand...

Do you still live with your parents where they pay for your food, gas,
phone bill, and Internet access? And what would that have to do with
the topic of your post? Nothing, just like this response. Oh, I get
it, you're pretending to be thick again.
Why don't they ask me if I would like to enter a ZIP code, or just
apply the last ZIP code I entered in the shopping cart area to
future selections? Why is it so easy for Newegg to display the
extended service coverage charge for an item and not the shipping
charge? The answer of course is because selling extended service is
profitable while doing a tiny amount of programming isn't
profitable.
Click to expand...

Yep, looking at your cart where you can enter a zipcode and select a
shipping method is really tough.
Besides being a troll, VanguardLH, you sound like a Newegg fan boy.
Click to expand...

Oh, so when you don't like someone's response then they must be a troll.
Uh huh. I don't argue with children but then I didn't realize you were
mentally a child.
 
Jon said:
Maybe you have never done business with Newegg, but for that last eight
years (my duration of business with them), they have listed shipping prices
on every item's page along with the retail price.

Jon
Click to expand...

And that means what? That Newegg isn't allowed to change their pricing
schedule for shipping based on what they did in the past? It looks like
now they have incremental shipping charges. It can take several items
to break a threshold to go to the next level of shipping charge. So
don't do onesies at Newegg since you'll pay shipping charges for
threesies. Maybe they realized they were getting burned on shipping
charges with one-off purchases. They changed. Looking at the shopping
cart to enter a zipcode and select a shipping method which remains
throughout your shopping session really isn't that hard.
 
Matt said:
It looks like they are basically including the shipping costs of almost
everying in the prices. I have in my newegg cart now about thirty items
including a monitor, seven power supplies, a retail CPU, fifteen sets of
RAM sticks, and a couple video cards, with a total cost of around $2500.
How much would you expect to pay to ship this to the middle of the US?
All this stuff would take up probably four or more large boxes. The
shipping charge is about $17. John Dope
Click to expand...

Not only does it appear that Newegg went to a different pricing schedule
(not per item but for several), they probably also pack several items
within the same box. When I order from Newegg, it might have several
items in one box on which the shipping charge was calculated, not for
every item inside that one box. Their shipping charge is probably based
on how many items they estimate can be boxed together, or they simply
changed to a stepped schedule in costs rather than on a per-item basis.

http://www.newegg.com/HelpInfo/FAQDetail.aspx?Module=4
Section titled "Are shipping costs added cumulatively for each item I
order, or do they decrease when multiple items are purchased together?"

If they didn't calculate shipping based on the actual boxes they sent
then the cost is inaccurate. It costs less to send one box with several
items in it than to calculate shipping as if every box were shipped
separately.

So did shipping costs, on average, go up or down?
 
VanguardLH said:
Your experience differs from mine.
Click to expand...

Considering the fact you were just told different by another author,
VanguardLH, more likely is that your memory is bonked.
Um, that's why you look at the checkout so you can see the
shipping charges.
Click to expand...

Newegg used to show the shipping charges upfront.
Yeah, pretend being thick, uh huh.
Click to expand...

Says a guy who goes on to the next post by someone else where he is
told the same thing about shipping at Newegg, and he just keeps on
ranting.
You've been told to see the shipping cost by actually looking at
your shopping cart.
Click to expand...

Before, the shipping cost was stated up front.
They don't charge by item. Maybe that's what has you confused.
Click to expand...

You can't even remember what their policy was a month ago,
VanguardLH, you are the one that's confused (or maybe just
trolling).

Apparently shopping at Newegg is new to you, VanguardLH.
Oh, so when you don't like someone's response then they must be a
troll.
Click to expand...

I like to keep the terminology simple. Besides your rants here,
VanguardLH, in another group you recently called some original
poster's daughter "uneducated" even though you have no clue. I see
you are a regular in (24hoursupport.helpdesk), that helps explain
it.
 
And that means what?
Click to expand...

It means you can't remember what Newegg were doing one month ago,
VanguardLH, but you pretend to be an expert on the subject.
That Newegg isn't allowed to change their pricing schedule for
shipping based on what they did in the past?
Click to expand...

Get a grip, dude.
 
Fitz said:
If Newegg is offering free shipping on an item, it advertises that
before you add the item to your cart. If shipping isn't free,
Click to expand...

Free shipping is annoying when buying multiple items. Why does
adding a very small item like a USB flash drive with a shipping
charge of $4, then adding another item with "free shipping" to that
flash drive, end up with twice the shipping cost?

After they have my zip code, they should display the shipping charge
at the top of the page with the shopping cart items price. If they
don't want to calculate the shipping charge every time I add an
item, okay, but maybe they could afford doing that for customers who
are signed in.

And then there is the extended service plan sales pitch every time
an item is added to the cart, but that's another beef.
 
John said:
Considering the fact you were just told different by another author,
VanguardLH, more likely is that your memory is bonked.
Click to expand...

Yep, which means I wasn't so frightened at the pricing that I couldn't
check what would be the actual shipping cost which might not (and often
did not) match the aggregate of individual shipping costs. I remember
it was very easy to see the shipping charges. It wasn't hidden as you
imply.

You were conning someone by overcharging them with examples of per-unit
shipping costs when you knew the aggregate cost was less?
Newegg used to show the shipping charges upfront.
Click to expand...

Which you still had to look at your cart to see what would be the actual
total cost.
I like to keep the terminology simple. Besides your rants here,
VanguardLH, in another group you recently called some original
poster's daughter "uneducated" even though you have no clue. I see
you are a regular in (24hoursupport.helpdesk), that helps explain
it.
Click to expand...

Yes, and you've done an excellent job of exhibiting your personality
here. Of course, you could've asked Newegg why they changed showing the
per-unit shipping cost but that would've been too logical.
 
John said:
It means you can't remember what Newegg were doing one month ago,
VanguardLH, but you pretend to be an expert on the subject.
Click to expand...

Oh yes, I extolled my expertise as being perfect and, gee, I must be
God, too. You whined that shipping was now hidden. You're too lazy to
look. I never had a problem finding what was the ACTUAL shipping cost,
and that might've not been the aggregate of the per-unit costs. Yep,
you and another have convinced me that Newegg did once show the shipping
cost but I also remember that it wasn't what you might actually pay.

I'm pretty sure the only absolute expert on Newegg's shipping schedule
is Newegg itself, not you, me, or anyone else here, but you couldn't be
bothered to ask them.
 
John said:
When you add an item to your shopping cart, Newegg are able to display
the extended service coverage charge, but not the shipping charge.

I wonder why. I think PriceGrabber puts websites without a specified
shipping charge at the bottom of the list.

It's a step backwards IMO. Almost all merchant websites know enough to
state the shipping charge upfront.
Click to expand...

Yep. I remember a few months ago looking at Newegg and seeing the
shipping charges, if any, displayed right in the listing. But, Newegg
was using DHL for much of their shipping back then. DHL recently
announced that they will (or already have) drop their domestic US
shipping service, due to recent economic upheavals, IIRC. That means
Newegg had to find one or more other shippers, with other shipping
policies. They probably select the best shipping service available based
on the items you buy and where they're being shipped. At least that's
the way I'D do it. That would mean they couldn't calculate shipping
until you go to check out.

TJ
 
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