F
Fergus Cooney
Hi Microsoft,
I wonder whether there's any chance that you could inform us in some way
about this server issue. A bit of user feedback?? Tell us what's happening,
what you are doing? An explanation of how the messages are disappearing. Why I
can click on a header and the message downloads but if I click on one dated a
minute later it is reported as deleted. Why can I get headers up to, say,
6:00pm in one Outlook identity but if I change identities and repeat I only
get up to 11:00am??
I know it's not comfortable when you can't report a solution to your
users, but it's better to say something about what's happening rather than
ignore us. Is there no (technically minded) PR person who can share some
(useful) knowledge?
Just a bit of courtesy, please - it'll help us wait for the solution.
Regards,
Fergus
I wonder whether there's any chance that you could inform us in some way
about this server issue. A bit of user feedback?? Tell us what's happening,
what you are doing? An explanation of how the messages are disappearing. Why I
can click on a header and the message downloads but if I click on one dated a
minute later it is reported as deleted. Why can I get headers up to, say,
6:00pm in one Outlook identity but if I change identities and repeat I only
get up to 11:00am??
I know it's not comfortable when you can't report a solution to your
users, but it's better to say something about what's happening rather than
ignore us. Is there no (technically minded) PR person who can share some
(useful) knowledge?
Just a bit of courtesy, please - it'll help us wait for the solution.
Regards,
Fergus