OT Antispyshield virus

  • Thread starter Thread starter SG
  • Start date Start date
S

SG

Granddaughter contacted this and computer is now in my hospital.
Does anyone know of a free fix or where to look. Google turns up hundreds of
sites but most are free scan-pay remove.
Thanks a bunch
 
SG said:
Granddaughter contacted this and computer is now in my hospital.
Does anyone know of a free fix or where to look. Google turns up hundreds of
sites but most are free scan-pay remove.
Thanks a bunch
Click to expand...

AntiSpyShield
http://ca.com/us/securityadvisor/pest/pest.aspx?id=453117790

Open control panel and then go to Add/Remove programs and try to remove it
from there.

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

You can download this tool "AutoRuns for Windows"
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
And remove the entry from here:

HTH.
nass
 
As you were the third person to suggest superantispyware.com I went there
and downloaded their FREE program.
All it does is tell me I have a virus and I need to BUY their program to
remove it. I thought this site was better than that.
nass said:
SG said:
Granddaughter contacted this and computer is now in my hospital.
Does anyone know of a free fix or where to look. Google turns up hundreds
of
sites but most are free scan-pay remove.
Thanks a bunch
Click to expand...

AntiSpyShield
http://ca.com/us/securityadvisor/pest/pest.aspx?id=453117790

Open control panel and then go to Add/Remove programs and try to remove it
from there.

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

You can download this tool "AutoRuns for Windows"
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
And remove the entry from here:

HTH.
nass
Click to expand...
 
Use my free Remove-it software, it will remove that malware from your
system. Download it here http://pcbutts1.com/downloads/tools/tools.htm
totally free.


--

Newsgroup Trolls. Read about mine here http://www.pcbutts1.com/downloads
The list grows. Leythos the stalker http://www.leythosthestalker.com, David
H. Lipman, Max M Wachtell III aka What's in a Name?, Fitz, Beauregard T.
Shagnasty,Rhonda Lea Kirk, Meat Plow, F Kwatu F, George Orwell




SG said:
As you were the third person to suggest superantispyware.com I went there
and downloaded their FREE program.
All it does is tell me I have a virus and I need to BUY their program to
remove it. I thought this site was better than that.
nass said:
SG said:
Granddaughter contacted this and computer is now in my hospital.
Does anyone know of a free fix or where to look. Google turns up
hundreds of
sites but most are free scan-pay remove.
Thanks a bunch
Click to expand...

AntiSpyShield
http://ca.com/us/securityadvisor/pest/pest.aspx?id=453117790

Open control panel and then go to Add/Remove programs and try to remove
it
from there.

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete
cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

You can download this tool "AutoRuns for Windows"
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
And remove the entry from here:

HTH.
nass
Click to expand...
Click to expand...
 
SG said:
As you were the third person to suggest superantispyware.com I went there
and downloaded their FREE program.
All it does is tell me I have a virus and I need to BUY their program to
remove it. I thought this site was better than that.
Click to expand...

You need to download the free Version not the Professional one!.
Try this:
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
All recommended Downloads for Anti-spyware:
http://www.castlecops.com/downloads-cat-14.html

HTH.
nass
 
I reran the free version and it did NOT find the malware. My last post was
wrong as antispyshield had overwritten the free scan on the screen and
mislead me to think antispyware was saying buy free program.
Others have suggested the pro trial so I will give it a shoot even though
you say "no" . Better try then pass. will advise.
 
Okay, try to download this app:
http://www.comodo.com/boclean/boclean.html

Download the Hijackthis and run a scan then please send me the log at the
address below:
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
Can you please send me a copy at (e-mail address removed) , remove
the obvious to email me.
Let us know your progress.
nass
----
http://www.nasstec.co.uk

SG said:
I reran the free version and it did NOT find the malware. My last post was
wrong as antispyshield had overwritten the free scan on the screen and
mislead me to think antispyware was saying buy free program.
Others have suggested the pro trial so I will give it a shoot even though
you say "no" . Better try then pass. will advise.
Click to expand...
 
This is a big pain malware.
comodo don't list it.
neither does one care or castle cops.
Superantispyware free and pro do not find it.
I will try hijack this and post to you.

nass said:
Okay, try to download this app:
http://www.comodo.com/boclean/boclean.html

Download the Hijackthis and run a scan then please send me the log at the
address below:
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
Can you please send me a copy at (e-mail address removed) ,
remove
the obvious to email me.
Let us know your progress.
nass
Click to expand...
 
Spybot search and destroy did the trick. Had tried much earlier and it did
not find it but finds and removes it now.
Thanks for everyones help.

Mel
 
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