OS destroyed?

  • Thread starter Thread starter Stefan
  • Start date Start date
S

Stefan

Some significant delay in programm opening required me to run the anti virus
program. And for the first time since 10 years some was found: A trojan and I
got the following warning:
Object: deskbar.dll
Path: C:\Program Files\Brockhaus Multimedia\Brockhaus multimedial
Status: Datei in Quarantäne verschoben
Virus: Win32:Adware-gen [Adw]
After cleaning some fuctions do not work prperly:
Do I need to reinstall the OS now?
Or is it OK with service pack1?

With many thanks for answers

Stefan
 
Stefan said:
Some significant delay in programm opening required me to run the anti virus
program. And for the first time since 10 years some was found: A trojan and I
got the following warning:
Object: deskbar.dll
Path: C:\Program Files\Brockhaus Multimedia\Brockhaus multimedial
Status: Datei in Quarantäne verschoben
Virus: Win32:Adware-gen [Adw]
After cleaning some fuctions do not work prperly:
Do I need to reinstall the OS now?
Or is it OK with service pack1?

With many thanks for answers

Stefan

Need more details... What "functions do not work properly"? What are the
symptoms? Are there any errors in the Event Logs?

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
 
Hank Arnold (MVP) said:
Stefan said:
Some significant delay in programm opening required me to run the anti virus
program. And for the first time since 10 years some was found: A trojan and I
got the following warning:
Object: deskbar.dll
Path: C:\Program Files\Brockhaus Multimedia\Brockhaus multimedial
Status: Datei in Quarantäne verschoben
Virus: Win32:Adware-gen [Adw]
After cleaning some fuctions do not work prperly:
Do I need to reinstall the OS now?
Or is it OK with service pack1?

With many thanks for answers

Stefan

Need more details... What "functions do not work properly"? What are the
symptoms? Are there any errors in the Event Logs?

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services


Hi Hank,

when starting the PC I gett the following warnings.
1. C:\windows\system32\rasman.dll is not poberly installed or contains an
error
2. C:\windows\system32\AUDIOSES.DLL is not poberly installed or contains an
error

(The warning text Itranslated from German to English – this PC has a german
istallation)

For both I can only click ´OK
For the first warning I need to click this ´OK´ two times
For the second warning I need to click this ´OK´ several times.

Then when starting the internet explorer – browser I get again the warning
C:\windows\system32\rasman.dll is not poberly installed or contains an error
And again I need to click this ´OK´ two times.
Quite suspecious…

Thanks for your answer.

Stefan
 
Stefan said:
Hank Arnold (MVP) said:
Stefan said:
Some significant delay in programm opening required me to run the anti virus
program. And for the first time since 10 years some was found: A trojan and I
got the following warning:
Object: deskbar.dll
Path: C:\Program Files\Brockhaus Multimedia\Brockhaus multimedial
Status: Datei in Quarantäne verschoben
Virus: Win32:Adware-gen [Adw]
After cleaning some fuctions do not work prperly:
Do I need to reinstall the OS now?
Or is it OK with service pack1?

With many thanks for answers

Stefan
Need more details... What "functions do not work properly"? What are the
symptoms? Are there any errors in the Event Logs?

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services


Hi Hank,

when starting the PC I gett the following warnings.
1. C:\windows\system32\rasman.dll is not poberly installed or contains an
error
2. C:\windows\system32\AUDIOSES.DLL is not poberly installed or contains an
error

(The warning text Itranslated from German to English – this PC has a german
istallation)

For both I can only click ´OK
For the first warning I need to click this ´OK´ two times
For the second warning I need to click this ´OK´ several times.

Then when starting the internet explorer – browser I get again the warning
C:\windows\system32\rasman.dll is not poberly installed or contains an error
And again I need to click this ´OK´ two times.
Quite suspecious…

Thanks for your answer.

Stefan

Stephan,

I found this about rasman.dll.

http://windowsitpro.com/article/art...message-quotrasmandll-failed-to-loadquot.html

The second one sounds like an audio problem. I would try going into the
Device Manager and check to see if any devices show up as with a red X
or yellow exclamation point (!). If they do, try re-installing the drivers.


--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
 
Hank Arnold (MVP) said:
Stefan said:
Hank Arnold (MVP) said:
Stefan wrote:
Some significant delay in programm opening required me to run the anti virus
program. And for the first time since 10 years some was found: A trojan and I
got the following warning:
Object: deskbar.dll
Path: C:\Program Files\Brockhaus Multimedia\Brockhaus multimedial
Status: Datei in Quarantäne verschoben
Virus: Win32:Adware-gen [Adw]
After cleaning some fuctions do not work prperly:
Do I need to reinstall the OS now?
Or is it OK with service pack1?

With many thanks for answers

Stefan
Need more details... What "functions do not work properly"? What are the
symptoms? Are there any errors in the Event Logs?

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services


Hi Hank,

when starting the PC I gett the following warnings.
1. C:\windows\system32\rasman.dll is not poberly installed or contains an
error
2. C:\windows\system32\AUDIOSES.DLL is not poberly installed or contains an
error

(The warning text Itranslated from German to English – this PC has a german
istallation)

For both I can only click ´OK
For the first warning I need to click this ´OK´ two times
For the second warning I need to click this ´OK´ several times.

Then when starting the internet explorer – browser I get again the warning
C:\windows\system32\rasman.dll is not poberly installed or contains an error
And again I need to click this ´OK´ two times.
Quite suspecious…

Thanks for your answer.

Stefan

Stephan,

I found this about rasman.dll.

http://windowsitpro.com/article/art...message-quotrasmandll-failed-to-loadquot.html

The second one sounds like an audio problem. I would try going into the
Device Manager and check to see if any devices show up as with a red X
or yellow exclamation point (!). If they do, try re-installing the drivers.


--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

Thanks Hank!
I found this file RASAPI32.DLL in the system but can not delete it - refused
by the system itself.

The Audio device is well installed when I click on the audio icon and check
the properties I get the message that the windows host process Rundll32 does
not work.

More and more questions...

Stefan
 
Stefan said:
Hank Arnold (MVP) said:
Stefan said:
:

Stefan wrote:
Some significant delay in programm opening required me to run the anti virus
program. And for the first time since 10 years some was found: A trojan and I
got the following warning:
Object: deskbar.dll
Path: C:\Program Files\Brockhaus Multimedia\Brockhaus multimedial
Status: Datei in Quarantäne verschoben
Virus: Win32:Adware-gen [Adw]
After cleaning some fuctions do not work prperly:
Do I need to reinstall the OS now?
Or is it OK with service pack1?

With many thanks for answers

Stefan
Need more details... What "functions do not work properly"? What are the
symptoms? Are there any errors in the Event Logs?

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

Hi Hank,

when starting the PC I gett the following warnings.
1. C:\windows\system32\rasman.dll is not poberly installed or contains an
error
2. C:\windows\system32\AUDIOSES.DLL is not poberly installed or contains an
error

(The warning text Itranslated from German to English – this PC has a german
istallation)

For both I can only click ´OK
For the first warning I need to click this ´OK´ two times
For the second warning I need to click this ´OK´ several times.

Then when starting the internet explorer – browser I get again the warning
C:\windows\system32\rasman.dll is not poberly installed or contains an error
And again I need to click this ´OK´ two times.
Quite suspecious…

Thanks for your answer.

Stefan
Stephan,

I found this about rasman.dll.

http://windowsitpro.com/article/art...message-quotrasmandll-failed-to-loadquot.html

The second one sounds like an audio problem. I would try going into the
Device Manager and check to see if any devices show up as with a red X
or yellow exclamation point (!). If they do, try re-installing the drivers.


--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

Thanks Hank!
I found this file RASAPI32.DLL in the system but can not delete it - refused
by the system itself.

The Audio device is well installed when I click on the audio icon and check
the properties I get the message that the windows host process Rundll32 does
not work.

More and more questions...

Stefan

Sorry, I'm out of ideas. At this point, I would seriously consider a
clean install....

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
 
Hank said:
Stefan said:
Hank Arnold (MVP) said:
Stefan wrote:
:

Stefan wrote:
Some significant delay in programm opening required me to run the
anti virus program. And for the first time since 10 years some was
found: A trojan and I got the following warning:
Object: deskbar.dll
Path: C:\Program Files\Brockhaus Multimedia\Brockhaus multimedial
Status: Datei in Quarantäne verschoben
Virus: Win32:Adware-gen [Adw]
After cleaning some fuctions do not work prperly:
Do I need to reinstall the OS now?
Or is it OK with service pack1?

With many thanks for answers

Stefan
Need more details... What "functions do not work properly"? What
are the symptoms? Are there any errors in the Event Logs?

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

Hi Hank,

when starting the PC I gett the following warnings.
1. C:\windows\system32\rasman.dll is not poberly installed or
contains an error
2. C:\windows\system32\AUDIOSES.DLL is not poberly installed or
contains an error

(The warning text Itranslated from German to English – this PC has a
german istallation)

For both I can only click ´OK
For the first warning I need to click this ´OK´ two times
For the second warning I need to click this ´OK´ several times.

Then when starting the internet explorer – browser I get again the
warning C:\windows\system32\rasman.dll is not poberly installed or
contains an error
And again I need to click this ´OK´ two times.
Quite suspecious…

Thanks for your answer.

Stefan
Stephan,

I found this about rasman.dll.

http://windowsitpro.com/article/art...message-quotrasmandll-failed-to-loadquot.html


The second one sounds like an audio problem. I would try going into
the Device Manager and check to see if any devices show up as with a
red X or yellow exclamation point (!). If they do, try re-installing
the drivers.


--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

Thanks Hank!
I found this file RASAPI32.DLL in the system but can not delete it -
refused by the system itself.

The Audio device is well installed when I click on the audio icon and
check the properties I get the message that the windows host process
Rundll32 does not work.

More and more questions...

Stefan

Sorry, I'm out of ideas. At this point, I would seriously consider a
clean install....
Hank,

is it possible the system was damaged by deleting a F/P?
 
Dave said:
Hank said:
Stefan said:
:

Stefan wrote:
:

Stefan wrote:
Some significant delay in programm opening required me to run the
anti virus program. And for the first time since 10 years some
was found: A trojan and I got the following warning:
Object: deskbar.dll
Path: C:\Program Files\Brockhaus Multimedia\Brockhaus
multimedial
Status: Datei in Quarantäne verschoben
Virus: Win32:Adware-gen [Adw]
After cleaning some fuctions do not work prperly:
Do I need to reinstall the OS now?
Or is it OK with service pack1?

With many thanks for answers

Stefan
Need more details... What "functions do not work properly"? What
are the symptoms? Are there any errors in the Event Logs?

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

Hi Hank,

when starting the PC I gett the following warnings.
1. C:\windows\system32\rasman.dll is not poberly installed or
contains an error
2. C:\windows\system32\AUDIOSES.DLL is not poberly installed or
contains an error

(The warning text Itranslated from German to English – this PC has
a german istallation)

For both I can only click ´OK
For the first warning I need to click this ´OK´ two times
For the second warning I need to click this ´OK´ several times.

Then when starting the internet explorer – browser I get again the
warning C:\windows\system32\rasman.dll is not poberly installed or
contains an error
And again I need to click this ´OK´ two times.
Quite suspecious…

Thanks for your answer.

Stefan
Stephan,

I found this about rasman.dll.

http://windowsitpro.com/article/art...message-quotrasmandll-failed-to-loadquot.html


The second one sounds like an audio problem. I would try going into
the Device Manager and check to see if any devices show up as with a
red X or yellow exclamation point (!). If they do, try re-installing
the drivers.


--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services


Thanks Hank!
I found this file RASAPI32.DLL in the system but can not delete it -
refused by the system itself.

The Audio device is well installed when I click on the audio icon and
check the properties I get the message that the windows host process
Rundll32 does not work.

More and more questions...

Stefan

Sorry, I'm out of ideas. At this point, I would seriously consider a
clean install....
Hank,

is it possible the system was damaged by deleting a F/P?

What is an "F/P"?

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
 
False Positive declaration.

Hank Arnold (MVP) said:
Dave said:
Hank said:
Stefan wrote:

:

Stefan wrote:
:

Stefan wrote:
Some significant delay in programm opening required me to run the
anti virus program. And for the first time since 10 years some was
found: A trojan and I got the following warning:
Object: deskbar.dll
Path: C:\Program Files\Brockhaus Multimedia\Brockhaus
multimedial
Status: Datei in Quarantäne verschoben
Virus: Win32:Adware-gen [Adw]
After cleaning some fuctions do not work prperly:
Do I need to reinstall the OS now?
Or is it OK with service pack1?

With many thanks for answers

Stefan
Need more details... What "functions do not work properly"? What are
the symptoms? Are there any errors in the Event Logs?

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

Hi Hank,

when starting the PC I gett the following warnings.
1. C:\windows\system32\rasman.dll is not poberly installed or
contains an error
2. C:\windows\system32\AUDIOSES.DLL is not poberly installed or
contains an error

(The warning text Itranslated from German to English - this PC has a
german istallation)

For both I can only click ´OK
For the first warning I need to click this ´OK´ two times
For the second warning I need to click this ´OK´ several times.

Then when starting the internet explorer - browser I get again the
warning C:\windows\system32\rasman.dll is not poberly installed or
contains an error
And again I need to click this ´OK´ two times.
Quite suspecious.

Thanks for your answer.

Stefan
Stephan,

I found this about rasman.dll.

http://windowsitpro.com/article/art...message-quotrasmandll-failed-to-loadquot.html

The second one sounds like an audio problem. I would try going into
the Device Manager and check to see if any devices show up as with a
red X or yellow exclamation point (!). If they do, try re-installing
the drivers.


--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services


Thanks Hank!
I found this file RASAPI32.DLL in the system but can not delete it -
refused by the system itself.

The Audio device is well installed when I click on the audio icon and
check the properties I get the message that the windows host process
Rundll32 does not work.

More and more questions...

Stefan

Sorry, I'm out of ideas. At this point, I would seriously consider a
clean install....
Hank,

is it possible the system was damaged by deleting a F/P?

What is an "F/P"?

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
 
Hank said:
Dave said:
Hank said:
Stefan wrote:

:

Stefan wrote:
:

Stefan wrote:
Some significant delay in programm opening required me to run
the anti virus program. And for the first time since 10 years
some was found: A trojan and I got the following warning:
Object: deskbar.dll
Path: C:\Program Files\Brockhaus Multimedia\Brockhaus
multimedial
Status: Datei in Quarantäne verschoben
Virus: Win32:Adware-gen [Adw]
After cleaning some fuctions do not work prperly:
Do I need to reinstall the OS now?
Or is it OK with service pack1?

With many thanks for answers

Stefan
Need more details... What "functions do not work properly"? What
are the symptoms? Are there any errors in the Event Logs?

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

Hi Hank,

when starting the PC I gett the following warnings.
1. C:\windows\system32\rasman.dll is not poberly installed or
contains an error
2. C:\windows\system32\AUDIOSES.DLL is not poberly installed or
contains an error

(The warning text Itranslated from German to English – this PC has
a german istallation)

For both I can only click ´OK
For the first warning I need to click this ´OK´ two times
For the second warning I need to click this ´OK´ several times.

Then when starting the internet explorer – browser I get again the
warning C:\windows\system32\rasman.dll is not poberly installed or
contains an error
And again I need to click this ´OK´ two times.
Quite suspecious…

Thanks for your answer.

Stefan
Stephan,

I found this about rasman.dll.

http://windowsitpro.com/article/art...message-quotrasmandll-failed-to-loadquot.html


The second one sounds like an audio problem. I would try going into
the Device Manager and check to see if any devices show up as with
a red X or yellow exclamation point (!). If they do, try
re-installing the drivers.


--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services


Thanks Hank!
I found this file RASAPI32.DLL in the system but can not delete it -
refused by the system itself.

The Audio device is well installed when I click on the audio icon
and check the properties I get the message that the windows host
process Rundll32 does not work.

More and more questions...

Stefan

Sorry, I'm out of ideas. At this point, I would seriously consider a
clean install....
Hank,

is it possible the system was damaged by deleting a F/P?

What is an "F/P"?
A false/positive detection. Finding something that looks like a virus
but actually is not.
 
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