Opening windows from a link or image not functioning

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G

Guest

Since the installation of service pack two, sites that I used to be able to
click on a link, either text or thumbnail image, which opens the information
in a new window will not work. The new window will flash up temporarily, and
then disappear or close on it's own. I have tried all the internet oprions
settings with no luck.
 
Hi,
It sounds like a pop-up blocker is closing these windows. You can change
settings of the IE pop-up blocker from IE> Tools> pop-up blocker.

You may also have a third-party pop-up blocker running such as Google
toolbar, Yahoo companion, Earthlink pop-up blocker, etc. You'll have to look
through these programs to see which one is blocking new windows.

Don
[MS MVP- IE/OE]

"Bill Myers" wrote in message
news:[email protected]...
 
Hi Bill :-)

Try the following information and see if it helps:

How to troubleshoot problems accessing secure Web pages with IE6 SP2
http://support.microsoft.com/?kbid=870700
What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
Tidying up after SP2 Installation:
http://forum.aumha.org/viewtopic.php?t=7265&start=0&postdays=0&postorder=asc&highlight=

And...often the installation of SP2 will expose scumware on your system that
was previous hidden. You should probably uninstall SP2 from our system and
eliminate the scumware, then reinstall the SP2 after your system is cleaned:

How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/default.aspx?kbid=875350

Then follow the cleaning instuctions below:

First, Clear the TIF's and empty the recycle bin:
http://www.mvps.org/winhelp2002/delcache.htm

Also…empty your Recycle bin.

WARNING>>>> Backup all documents and files before removing any spyware!!

How to properly scan for scumware (read first, if possible)
http://aumha.org/forum/viewtopic.php?t=5878

Download and install BHODemon from
http://www.definitivesolutions.com/bhodemon.htm
Your problem may be caused by a bad BHO.

Most importantly, download install and run CWShredder here
http://www.majorgeeks.com/download3019.html
and About Buster, which searches for hidden .dlls that recreate the malware.
http://www.majorgeeks.com/download4289.html
Then visit these two sites to test for parasites and help basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
http://aumha.org/a/quickfix.php
Basically, throw everything here at your "infection".

Then download, install and immediately update these three programs before
running:
AdAware SE - Update immediately after installing
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
AdAware Tutorial -
http://www.bleepingcomputer.com/forums/index.php?showtutorial=48
SpyBot S &D - Update immediately after installing
http://www.majorgeeks.com/download2471.html
SpyBot S&D Tutorial -
http://www.bleepingcomputer.com/forums/index.php?showtutorial=43
Microsoft Windows Antispyware Program (Beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx

Also download, install and run CWShredder:
http://www.majorgeeks.com/downloadget.php?id=3019&file=11&evp=9e0433de9f8fd8e137fd6b3ff02edc90

Next, do an Online scan here (if possible) -
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Make sure that you choose "fix" or "clean".

Download PocketKkillbox from
http://www.thespykiller.co.uk/files/killbox.exe
and put it on the desktop where you can find it easily

Download, install, and run HiJackThis - it is one of the most important
tools to help clean your system of scumware. Follow the instructions
carefully:

How to download and install HiJackThis: (it does not need to be updated)
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup. It is important that you go
to one of the HiJackThis Support Forums below and allow the experts there
to analyze it for you.
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.)

Also, please post a link to the forum where you post your HJT log back to
this thread so that we can follow your progress there.

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

You should also get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also... From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)
or Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip

How to Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

How to Show Hidden Files
http://snipurl.com/6rl8

Detailed Windows XP Service Pack 2 installation walkthrough
http://support.microsoft.com/kb/875364

Hope this helps :-)

Jan :)
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
Thank you. I had an IE6 pop-up blocker and third party blockers of google
toolbar and Freedom (my ISP firewall, antivirus package) and also Ad-Aware.
It was the setting in Ad-Aware (block pop-ups agressively) that was my problem

Don Varnau said:
Hi,
It sounds like a pop-up blocker is closing these windows. You can change
settings of the IE pop-up blocker from IE> Tools> pop-up blocker.

You may also have a third-party pop-up blocker running such as Google
toolbar, Yahoo companion, Earthlink pop-up blocker, etc. You'll have to look
through these programs to see which one is blocking new windows.

Don
[MS MVP- IE/OE]

"Bill Myers" wrote in message
Since the installation of service pack two, sites that I used to be able to
click on a link, either text or thumbnail image, which opens the information
in a new window will not work. The new window will flash up temporarily, and
then disappear or close on it's own. I have tried all the internet oprions
settings with no luck.
Click to expand...
Click to expand...
 
You're welcome. Thanks for the update.
Don
[MS MVP- IE/OE]

"Bill Myers" wrote in message
 
Hey that adware fix worked for me too!!! I would have never thought of it
myself thanks
 
For me, a new window will pop-up, but it never loads, it just stalls as a
transparent window frame. Any help???

TIA


Don Varnau said:
You're welcome. Thanks for the update.
Don
[MS MVP- IE/OE]

"Bill Myers" wrote in message
Thank you. I had an IE6 pop-up blocker and third party blockers of google
toolbar and Freedom (my ISP firewall, antivirus package) and also Ad-Aware.
It was the setting in Ad-Aware (block pop-ups agressively) that was my problem
Click to expand...
Click to expand...
 
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