opening powerpoint files

  • Thread starter Thread starter J Pak
  • Start date Start date
J

J Pak

Just purchased powerpoint 2003. Can't open any of my
powerpoint files including files I created with the new
powerpoint software I just purchased. Getting error
message "Powerpoint can't read [file path]". Downloaded
Office2003-kb828041-client-enu.exe Update but still can't
open any ppt files.

Help!!!
 
[CRITICAL UPDATE - Anyone using Office 2003 should install the critical
update as soon as possible. From PowerPoint, choose "Help -> Check for
Updates".]

Hello,

It sounds like there's a good chance that you are running into a known
problem with Office applications and Norton's AntiVirus software.

The Norton AntiVirus plug-in for Microsoft Office scans documents for macro
virus infections in Office products. This plug-in may cause performance
issues, the inability to open files within Office (such as design templates
in PowerPoint), or the inability to install some Office applications.

The latest information about the problems associated with this plug-in can
be located in the following KB article:

http://support.microsoft.com/?id=329820

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of any included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
 
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