opening forwarded mail

[dreamer]

I have looked through all my setting and still can't figure this one out.
When someone forwards me a message that they received, i will sometimes get
it as a small envelope (attachment). When I double click on it, nothing
happens. When I save it to my desktop, it isn't recognized. But, when I open
it with my webmail there isn't a problem. I can double click on pictures and
they open fine, but not these types of email. Does anyone have anything they
can assist with so I don't always have to go through my webmail?

Thanks,
Sam

 

[Brian Tillman]

I have looked through all my setting and still can't figure this one
out. When someone forwards me a message that they received, i will
sometimes get it as a small envelope (attachment). When I double
click on it, nothing happens. When I save it to my desktop, it isn't
recognized. But, when I open it with my webmail there isn't a
problem. I can double click on pictures and they open fine, but not
these types of email. Does anyone have anything they can assist with
so I don't always have to go through my webmail?

Google Desktop is the usual culprit.