opening email attachments

  • Thread starter Thread starter asuniega
  • Start date Start date
A

asuniega

Recently I have be unable to open attachments sent to me
by email. When I click attachment, the attachment names
pops up in gray making it impossible for me to open
them. What do I do to correct this?
 
Are you using Outlook, or Outlook Express?

If Outlook: see http://www.slipstick.com/outlook/esecup/getexe.htm
If Outlook Express:
See http://support.microsoft.com/default.aspx?scid=KB;en-us;q291387 -

Option 1: Click forward on the message w/the attachment and open it from
there (you don't have to click Send on the new message)

Option 2: look in tools, options, security, and untick the box.
If you go with option 2, make sure you have good antivirus software running
that also scans mail - and keep it updated regularly.

Also note:
This is a group to support Outlook from the Office group of programs.
Outlook Express is a part of Internet Explorer and is a quite different
program, despite its similar name..

You will probably get a faster and more expert answer if you post this to an
Outlook Express news group. Try
microsoft.public.windows.inetexplorer.ie6_outlookexpress

If this group isn'tcarried on your news server, try using
msnews.microsoft.com (MS's public news server - it's the source for all the
microsoft.public newsgroups).

A good website for information on OE is:
http://www.tomsterdam.com/
 
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