Opening e-mail attachments

  • Thread starter Thread starter coltom
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coltom

I have an HP laptop with office. When I type out a paper in the word
processor and attach it to an e-mail it cannot be opened - even on the same
laptop. Any ideas/solutions? The attachment is in application/octet-stream.

Thanks.
 
I have an HP laptop with office. When I type out a paper in the word
processor and attach it to an e-mail it cannot be opened - even on the same
laptop. Any ideas/solutions?
Click to expand...


It's hard to answer your question since you've provided so little
information. Please answer the following questions?

1. What program are you using to send and read E-mail?

2. What word processor are you using?

3. When the E-mail with the attachment you send to yourself arrives
and you can't open it, exactly what happens? Please include the exact
verbatim text of any error message you receive.

4. When the E-mail with the attachment arrives at others' computers,
what happens there? Do they get the same error message you do, or a
different one? If its different, what is the exact verbatim text of
their error message.

Finally, are you aware that the recipient of a message needs to have
the same word processor you created the document in (or a compatible
one) to read it? For example, if you created a file in WordPerfect,
someone who uses Word instead probably can't read your document.
 
tnlaxmaster said:
I have the same problem opening attachments directly from windows mail.
I have looked on several forums and it is clear that the problem is from
an incompatibility between Windows Mail and IE8 in Vista. To the
Microsoft rep: have you resolved this incompatibility and how do I fix
it on my system?
Click to expand...

There is NO "Microsoft rep" here.
Try looking on the Windows Mail group and Internet explorer groups. Plenty
of solutions there....
 
This is a known problem originating with IE8. Copy\Paste the link into the IE8
Browser and open it from there. If that does not suit you then uninstall IE8. The
other IE versions do not have this problem.
 
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