Opening attachments

[John]

I am having trouble opening attachments sent with emails. I know the origin
of the emails (relative) and know for sure there are no viruses. Sometimes
when I try to open them, I click on them and nothing happens and other times
a screen pops up asking to open or save to disk. If I click to open again
nothing happens or save to disk nothing happens. Using IE6, XP Pro.

John

 

[H Leboeuf]

Open Outlook Express and from the Toolbar select:
Tools > Options > Security (tab) and uncheck:

"DO NOT ALLOW ATTACHMENTS TO BE SAVED
OR OPENED THAT COULD POTENTIALLY BE A VIRUS"
and click APPLY.

http://support.microsoft.com/?kbid=329570
Cannot Open E-Mail Attachments in Outlook Express After You Install SP1

Or if applicable.

http://support.microsoft.com/?kbid=823603
OL2002: File Attachment Is Lost When You Send Multiple Attachments

 

[Guest]

I am having trouble opening attachments sent with emails. I know the origin
of the emails (relative) and know for sure there are no viruses. Sometimes
when I try to open them, I click on them and nothing happens and other times
a screen pops up asking to open or save to disk. If I click to open again
nothing happens or save to disk nothing happens. Using IE6, XP Pro.

John

 

[Guest]

I am having trouble opening attachments sent with emails. I know the origin
of the emails (relative) and know for sure there are no viruses. Sometimes
when I try to open them, I click on them and nothing happens and other times
a screen pops up asking to open or save to disk. If I click to open again
nothing happens or save to disk nothing happens. Using IE6, XP Pro.

John

 

[Guest]

I am having trouble opening attachments sent with emails. I know the origin
of the emails (relative) and know for sure there are no viruses. Sometimes
when I try to open them, I click on them and nothing happens and other times
a screen pops up asking to open or save to disk. If I click to open again
nothing happens or save to disk nothing happens. Using IE6, XP Pro.

John