Opening attachments slows down till stops!

  • Thread starter Thread starter Julia
  • Start date Start date
J

Julia

We've got an odd problem that I wonder if anyone else has
seen and can shed any light on!

When the PC is restarted OUtlook works fine, you can open
a word or excel attachment in seconds - regardless of what
it contains (text, text boxes and graphics).

BUT progressivley thorugh the session it takes longer and
longer for an attachment to open - seems like the screen
freezes - pauses then opens the attachment. So far today
the PC has been restarted 3 times

Any idea's what we can check as I am running out of them!
Have checkedPC memory this is fine, have checked volume of
emails in the account - this is fine as they probably only
get 3-4 emails per day and the storage of received emails
is minimal

HELP!
 
Is your anti-virus program checking these files, and contributing to the
delay?

Hope this is useful to you. Let us know.

rms
 
Thanks for that advice, virus software is uptodate - virus
scan showed no infections...

Have completed a "Repair" of office programs and things
seem to be fine now... weird!
 
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