Open files -- any files

[Guest]

I create and save documents, then when I try to reopen them, I get a message "The file xxx is not available." Any ideas?

 

[Guest]

By the way, I'm using a newly installed Office 2003 using XP Home Edition 2002, SP1.

 

[Suzanne S. Barnhill]

Disable the Office Plug-in in Norton AntiVirus.

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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I create and save documents, then when I try to reopen them, I get a

message "The file xxx is not available." Any ideas?

 

[Joseph]

The Norton AntiVirus Office Plug-in is enabled on my PC. Haven't noticed any
problems: Winword 2003 and XP home. Is plug-in problematic? Should we all
disable the plug-in? Thanks.

 

[Graham Mayor]

It doesn't do anything useful, its removal will not impair security and its
presence causes all kinds of problems.

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Graham Mayor - Word MVP

Web site www.gmayor.com
Word MVP web site www.mvps.org/word
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[Guest]

How do I disable the plug-in?

 

[Graham Mayor]

From Norton AV > Options > Miscellaneous > uncheck the box.

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<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
Graham Mayor - Word MVP

Web site www.gmayor.com
Word MVP web site www.mvps.org/word
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