ONLY IN SAFE MODE FOR ADMINISTRATOR AGAIN

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G

Guest

I have a problem with a program. The print shop pro pub. 21
I can only get it to work in Safe mode for Administrator, even tho I am the
only user. I have Deleted it several times and went into the Regedit program
and cleared everything I found with It. I even went an made a permissions
acessable thru The Administrator SAFE mode for everything!.
Dont know what else to do.
Can any body help?
Win XP pro.
p4 Extreme.
4 gigs ram.
256 meg video card
 
When you say you are deleting a program I hope you mean you are uninstalling
it and not just deleting the folders that it uses. Since it only works in
Safe Mode my guess is that some other startup application or service is
preventing it from running or there is some sort of software conflict with
another program. Use msconfig to do a selective startup and disable any
service that is not from Microsoft Corp and disable all your other startup
programs to see if that allows it to work. If it does you will have try and
determine which service or startup application is causing the problem which
can be done in a trial and error method by gradually enabling services and
startup applications and rebooting. --- Steve
 
Thanks Steven Yes I meant that I uninstalled it, but also deleted
everything with that file name. every place. and I did a clean insall
disableing everything but the orginial booot file that you cannot un check
and still the same.
thanks
Bob
 
Wow that is weird. What exactly happens when you try to run it when not
booted into Safe Mode?? Do you get any message. Is anything recorded in the
application log that may be pertinent such as a Software Restriction Policy
event? Use Event Viewer to view the application log. --- Steve
 
Well dont know what event viewer is but in Safe mode for Administrator its
find but in my user its the same as my regular boot, it will come up but
thats it. i can see and pick on everything and when I do nothing, and when I
pick on a project that is already made (out of box) it can't find the file
but I can click on it. but it finds the file in Administrator Safe mode
bob
 
I creaded a New Account. Gave it Administrator listing open that up and can
run the Program in That one.
??????
Bob
 
Apparently the user the is running that program needs to be an administrator
which is not all that unusual. I am not sure why you had to boot into Safe
Mode for the other account unless the built in administrator account was
disabled for regular startup which you can check it it's account properties
or with the command net user administrator. --- Steve
 
how do I find out if I have a corruption of the user profile.
And how would i fix it?
thanks
Bob
 
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