Hi April,
Which game are you having this issue with?
--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Games and Windows Gaming Help Site:
www.msce.mvps.org
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
April Wrote:
=================
| Jimmy S. wrote:
|| Hi april,
||
||
|| Online games are usually developed using Flash, Java, or Virtual Machine.
|| The most likely solution to a problem with an online game is to install, upgrade,
|| or reinstall the right one for the game site you're playing on.
||
|| A. For Zone.com games: Zone.com are converting most of their games for Flash
|| to avoid the conflicts between the Sun Java system and Microsoft's Virtual Machine.
|| Install Flash from:
http://sdc.shockwave.com/shockwave/download/frameset.fhtml
||
|| B. Most other game sites still use Java. You can install Java and find more help
|| tips at this webpage:
http://java.com/en/download/help/pogo.jsp
||
|| For problems with IE 7 and POGO try the solutions on this webpage:
||
http://eapogo.custhelp.com/cgi-bin/eapogo.cfg/php/enduser/std_adp.php?p_faqid=14176
||
|| C. If the online game still won't load, or gives you errors, try these steps:
||
|| 1. Click START / Control Panel / Internet Options and click on the Advanced Tab.
||
|| 2. Below HTTP 1.1 is the Sun Java/ Microsoft VM section: Make sure all Java choices
|| are unchecked (especially JIT) and then press [OK]. You may be prompted to reboot.
||
|| 3. If you don't see a Microsoft VM section then download Microsoft Virtual Machine for:
|| Windows 98 / Me / NT / XP from:
http://www.abxair.com/software/msjavx86.exe
||
|| 4. After you download Java, double-click the file to install it, reboot and then follow
|| the directions in Steps 1. and 2..to disable JIT compiler and other advanced options.
||
|| * Whenever you get a Java Virtual Machine Security Update from Windows Update, you
|| will have to follow Steps 1. and 2..to disable JIT compiler and other adv. options again.
||
|| 6. If the problem persists Adjust Your browser settings using this basic example:
||
http://www3.sympatico.ca/nibblesnbits/EnterRooms.html#IE
||
|| 7. Try these suggestions for Zone's Java Games:
||
http://classic.zone.msn.com/zzzz/help/helpjavagames.asp
||
|| 8. Maybe it's a software conflict: Make certain that your Firewall or Antivirus program is
|| not configured to block Java Applets. Norton's products for example have that option.
|| Regardless, temporarily disable Startup programs one at a time, starting with Firewall,
|| Antivirus, AdBlockers, & Internet Accelerators using the method in this article:
||
http://support.microsoft.com/?scid=331796
|| or this utility:
http://new.jtsoft2001.com/windows/startup.php
||
|| 9. If you have a Coffee Cup icon in your system tray (next to the time) you might have a
|| conflict between MS VM and Java: Uninstall Java using Control Panel / Remove Programs.
||
|| 10. Run a MS AntiSpyware Scan:
www.microsoft.com/spyware
||
|| 11. Check the Help / Support section of the game site in question for Java topics relevant to
|| that site. There is usually an email or a (non Java) help chat available as well.
||
||
| Thank you very much for your response.
|
| I used netstat -ao to monitor both computers to connect the same online
| game. One of them can connect the foreign address:29000 with no problem
| and the other can get the update from the foreign address and only
| connect the foreign address:http. I just dont understand why one can
| connect the foreign address:29000 and the other one stays at the foreign
| address:http, which is why that computer is unable to connect the online
| game. They are both xp with sp2. I verified java, DirectX, flash player,
| etc...Both computers go out using the same router. No restrictions have
| ever been configured for the one that is unable to connect the online
| game. I even turned off firewall and anti-virus but still had no luck.
|
| I would appreciate it very much if someone can give any advice.