OneCare x64

  • Thread starter Thread starter Martin Pelletier
  • Start date Start date
M

Martin Pelletier

Will OneCare be available for Vista x64 soon? Sadly I should had read more
on their site before purchasing.

Or anyone know how to reach them by mail to as for a refund?

Martin
 
Microsoft North American Retail Product Refund Guidelines
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--
Carey Frisch
Microsoft MVP
Windows - Shell/User

--------------------------------------------------------------------------------

:

Will OneCare be available for Vista x64 soon? Sadly I should had read more
on their site before purchasing.

Or anyone know how to reach them by mail to as for a refund?

Martin
 
Martin Pelletier said:
Will OneCare be available for Vista x64 soon? Sadly I should had read more
on their site before purchasing.

Or anyone know how to reach them by mail to as for a refund?

Martin
Click to expand...
If Carey's link doesn't help, and it should, you can reach OneCare support
following the instructions in this post - How to reach support -
http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1183028&SiteID=2

To answer your first question, there has been no announcement on when Vista x64
would be supported. Based on the lack of information, I'd speculate it isn't
going to be soon.
-steve
 
Tell you the truth, with Defender and built in back up and defrag which can be configured to work on a schedule, I am not sure I will renew OneCare when it expires in April. I may just go back to the free AVAST that I used with the Beta version of Vista this past summer.

Will OneCare be available for Vista x64 soon? Sadly I should had read more
on their site before purchasing.

Or anyone know how to reach them by mail to as for a refund?

Martin
 
StephenB said:
To answer your first question, there has been no announcement on when
Vista x64 would be supported. Based on the lack of information, I'd
speculate it isn't going to be soon.
Click to expand...

I suppose Microsoft releasing a 64bit version of Vista with only 5 years of
beta programs and so-on in advance must have taken Microsoft by surprise.
 
Robert Moir said:
I suppose Microsoft releasing a 64bit version of Vista with only 5 years of
beta programs and so-on in advance must have taken Microsoft by surprise.
Click to expand...
In all fairness, Windows Live OneCare was released less than a year ago after
extensive beta testing. After the initial release of 1.0, work continued to make
a Vista compatible version (x86) of version 1. Coding a security package for x64
is apparently quite different than doing so for the 32 bit OS. The priority was
to make the version 1 package available in more countries and to support Vista.
I can't speak to the resources that would be needed to code a version that would
run on x64 of Vista, but I can speculate that the installed base of users for 32
bit is significantly greater than that of x64 and the target audience for the
all-in-one, easy to use, "set it and forget it" concept of Windows Live OneCare
is not likely to be running Vista x64. At this point, a 64 bit OS is not what
your typical home user would be using, but the OS of an enthusiast who will want
mouch more control over the functions in their security package than what is
available in OneCare.
-steve
 
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