One Way Video

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Guest

Trying to get Windows Messenger video running with a friend. We're both at
home behind Linksys routers with the latest firmware(UPnP) with XP Pro.
We're running Messenger 4.7 on cable modems. He can see my video, but I
can't see his. Sometimes his camera comes on and sometimes it doesn't. My
camera takes a while to come on and he can see me but I never have seen him,
but he can see himself in the PiP as can I. We have the proxy server
selected for http. Anybody got any ideas on how to fix this? Larry
 
Greetings Larry,

You and your contact might try turning off the QoS Packet Scheduler. To do so, click Start,
then All Programs, then Accessories, then
Communications, and then Network Connections. Right click your network/internet connection,
then click Properties. Uncheck the QoS Packet Scheduler, and try again.

If that doesn't help and since both of you are using a router (with UPnP support), you may
need to remove the current port forwardings. To do so, click Start, All Programs,
Accessories, Communications, Network Connections. Right-click the "Internet Gateway" (should
be under the Internet Gateway heading) and choose Properties. Choose the Settings button,
click each 'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to each one. Then close
Messenger (right-click the Messenger icon, choose Exit), then restart Messenger.

Finally, for testing purposes, both you and your contact might try turning off the Windows XP
Internet Connection Firewall (although you shouldn't need to for Messenger voice/video
connectivity). To do so, click Start, then All Programs, then Accessories, then
Communications, and then Network Connections. Right click your network/internet connection,
then click Properties. Click the Advanced Tab, and verify that the Internet Connection
Firewall is unchecked. As well, if your contact is using some type of third-party firewall
(ZoneAlarm, Norton Internet Security, etc.) have them make sure that Messenger is set to
"Permit All", "Allow All" or "Medium" (ZoneAlarm).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
 
Thanks, we will try those steps. We also found a KB entry which points to a
driver for the onboard NIC which may need to be updated. Larry
 
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