One OE identity hangs OE - mystery download

  • Thread starter Thread starter Kevin
  • Start date Start date
K

Kevin

My other OE identities work fine, but one identity, when
switched to, cannot be exited or switched out of.
Instead, its inbox messages get duplicated multiple
times. If I end the OE task to get out of this hang, the
same thing occurs the next time I enter that identity. If
I just let it remain in the "hung" state, eventually I get
a window saying a download timed out. I don't know what
download is started in the process of attempting to exit
out of that identity. It seems that something in that
idntity's mailbox has been corrupted. Is there any way
to "clean" that identity? (My McAfee virus scan finds
nothing.) Any ideas?
 
Have you downloaded all the Updates for OE and IE from the
Windows update website. If it's OE 6.0 and Windows XP and
you have Service Pack 1 this could fix it.
 
Kevin said:
My other OE identities work fine, but one identity, when
switched to, cannot be exited or switched out of.
Instead, its inbox messages get duplicated multiple
times. If I end the OE task to get out of this hang, the
same thing occurs the next time I enter that identity. If
I just let it remain in the "hung" state, eventually I get
a window saying a download timed out. I don't know what
download is started in the process of attempting to exit
out of that identity. It seems that something in that
idntity's mailbox has been corrupted. Is there any way
to "clean" that identity? (My McAfee virus scan finds
nothing.) Any ideas?

this newsgroup is for support of Outlook
97/98/2000/2002/2003(beta) from the Office suite of products. Outlook
Express is actually a separate program despite the similar name.

For help with your OE questions, try an OE newsgroup such as
microsoft.public.windows.inetexplorer.ie6_outlookexpress (for OE 6), or
an OE help website such as http://insideOE.tomsterdam.com. If you're
accessing the Microsoft newsgroups through the MS Product Support
Services "Community Newsgroups" web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number. Good luck!
 
Back
Top