one more Q

  • Thread starter Thread starter Mark Gillespie
  • Start date Start date
M

Mark Gillespie

I need to test that Device Update Agent is working, I wrote a simple "run
this" script, and compiled it, but it's not doing anything. DUA service
is running, and the pollling interval is 300 (seconds???), nothing in the
event logs to suggest anything is wrong. I have my DUA script in the
right place. Any tips on troubleshooting DUA?

Thanks.
 
Mark said:
I need to test that Device Update Agent is working, I wrote a simple
"run this" script, and compiled it, but it's not doing anything. DUA
service is running, and the pollling interval is 300 (seconds???),
nothing in the event logs to suggest anything is wrong. I have my
DUA script in the right place. Any tips on troubleshooting DUA?

Thanks.
Click to expand...

Take a look at the IIS server to see if the request was good.
 
Hi Mark,

Take a look in the registry under
HKLM\System\CurrentControlSet\Services\DUAgent. Take note of the settings in
the "Config" subkey. Primarily the "WorkingDir" value. This should be where
you are placing the dup package. Also, look at the Sessions\0000 key if it's
there. The value for "CmdFile" is the name of the dup package that the
service will look for on next poll.

Also, in the "Config" subkey if "RunOnStart" is set to 1 then stop and start
the service to kickstart a poll.

If you want, post the information from the registry key here and maybe we
can help further.

HTH,
Brad
 
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