Once Outlook was quit, it cannot be restarted

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Guest

A strange behaviour of my OL2007 under Vista:
Onc I quit OL it cannot be restarted, other than by logging out and in again.
If I try to restart, the turning ring turns for a couple of seconds and then
nothing...
Does someone recognizes this and knows the solution?
TIA, Oriolus
 
Oriolus said:
A strange behaviour of my OL2007 under Vista:
Onc I quit OL it cannot be restarted, other than by logging out and
in again.
Click to expand...

Open Task Manager (CTRL-Shift-Esc) and click the Processes tab. Look for
OUTLOOK.EXE. If you find it, select it, and choose End Process. Outlook
should start again when you click its icon.
 
:

Open Task Manager (CTRL-Shift-Esc) and click the Processes tab. Look for
OUTLOOK.EXE. If you find it, select it, and choose End Process. Outlook
should start again when you click its icon.
Click to expand...

Thanks Brian,
I foud out myself that this is an option, but is this a bug, and should this
be forwarded to Microsoft? Can I do that in a way?
Or, as a work around, have I to quit Outlook in a different way to not
necessarily use the task manager, that only should be used if one gets stuck?
TIA
 
Oriolus said:
I foud out myself that this is an option, but is this a bug, and
should this be forwarded to Microsoft?
Click to expand...

Perhaps.

? Can I do that in a way?

If you have a retail version of Outlook, open a support incident.
Or, as a work around, have I to quit Outlook in a different way to not
necessarily use the task manager, that only should be used if one
gets stuck?
Click to expand...

Use the Task Manager only if OUtlook gets stuck. Reasons why it might can
be found here: http://www.howto-outlook.com/faq/outlookdoesntclose.htm
 
:

Use the Task Manager only if OUtlook gets stuck. Reasons why it might can
be found here: http://www.howto-outlook.com/faq/outlookdoesntclose.htm
Click to expand...
It's not that I cannot close Outlook, it's the problem that I cannot open it
again after closing. You are right that by using the taskbar to quit a
'hanging' OUTLOOK.EXE, I can restart it again. So the problem is created as
if OL2007 isn't properly closed. Many times even, if I log out and in again,
Windows reports on trying to open OL2007 (by shortcut in StartUp folder) that
OL2007 wasn't properly closed in the previous sesion, and asks if I want OL
to check the database for integrety (errors). As far as I can remember there
never was an error to be repaired when I tried to get OL restarted until I
found (and you suggested) to use the taskbar in stead of logging out and in
again.
Is there a MS representative reading this post?
Welcoe to comment!
TIA, Oriolus
 
Brian Tillman said:
See if any of the informaiton here helps:
http://www.howto-outlook.com/faq/outlookdoesntclose.htm
http://www.slipstick.com/problems/close.htm
Click to expand...

Great Brian, I downloaded KnockOut. Thanks a lot.
Strange that Microsoft doesn't do anything to solve this problem and that
other people should create helpful software to circumvent Microsofts
shortcomings. And it's not OL2007 only; no, already ten years seem to
experience this problem in all previous versions...
Again thank you for your adequate help!
Oriolus
 
Oriolus said:
Great Brian, I downloaded KnockOut. Thanks a lot.
Strange that Microsoft doesn't do anything to solve this problem and
that other people should create helpful software to circumvent
Microsofts shortcomings.
Click to expand...

In the vast majority of cases, the fault les with third-party software that
is supposed to interact with Outlook and does not do so correctly. You
cannot blame Microsoft for that.
 
:

In the vast majority of cases, the fault les with third-party software that
is supposed to interact with Outlook and does not do so correctly. You
cannot blame Microsoft for that.
Click to expand...
I don't understand: OL2007 and Vista are both Microsoft products. If I quit
OL, is by doing so a 3rd party (software) involved? I read something about
anti virus or spyware. I can imagin that for a short time those programs do
some inspection if OL is getting ne mail etc. But cannot OL detect whether
the database (i.e. the .pst file(s) e.a.) is in use, wait a while before
quitting, and if it lasts too long, tell me that OL cannot quit at the
moment, but will do that as soon as the database e.a. are released? Why can
KnockOut simply do that job, but not OL itself?
Probably this goes to far in detail, but TMHO: if Microsoft needs 3rd
parties, it should co-operate in such a way that not a '4th' party is needed
to solve its problems...
 
Oriolus said:
I don't understand: OL2007 and Vista are both Microsoft products. If
I quit OL, is by doing so a 3rd party (software) involved?
Click to expand...

Depends on whether or not you installed third-party software that integrates
with Outlook. Did you?
I read something about anti virus or spyware. I can imagin that for a
short
time those programs do some inspection if OL is getting ne mail etc.
But cannot OL detect whether the database (i.e. the .pst file(s)
e.a.) is in use, wait a while before quitting, and if it lasts too
long, tell me that OL cannot quit at the moment, but will do that as
soon as the database e.a. are released?
Click to expand...

That can't happen because the third-party software isn't allowing the
Outlook process to terminate. Outlook requires exclusive access to the PST,
so there are no other applications accessing the PST. The third-party
application iis preventing Outlook from running its exit routines.
Why can KnockOut simply do that job, but not OL itself?
Click to expand...

KnockOut is forcing process termination which, by the way, could result in
PST corruption, since it's not a normal process run-down.
Probably this goes to far in detail, but TMHO: if Microsoft needs 3rd
parties, it should co-operate in such a way that not a '4th' party is
needed to solve its problems...
Click to expand...

Outlook doesn't "need" third-party software. If other companies want to
write software that integrates into Outlook and they don't do it correctly,
that's not Microsoft's problem and they have no obligation to make it their
problem. Again, it's usually NOT Outlook's problem but improperly written
software that someone other than Microsoft wrote.
 
Brian Tillman said:
Depends on whether or not you installed third-party software that integrates
with Outlook. Did you?


That can't happen because the third-party software isn't allowing the
Outlook process to terminate. Outlook requires exclusive access to the PST,
so there are no other applications accessing the PST. The third-party
application iis preventing Outlook from running its exit routines.


KnockOut is forcing process termination which, by the way, could result in
PST corruption, since it's not a normal process run-down.


Outlook doesn't "need" third-party software. If other companies want to
write software that integrates into Outlook and they don't do it correctly,
that's not Microsoft's problem and they have no obligation to make it their
problem. Again, it's usually NOT Outlook's problem but improperly written
software that someone other than Microsoft wrote.
Click to expand...

Alright, Brian,
We hope for the best in future, and that many 3rd party designers may read
this post, and behave better than they seem to do.
Thanks, Oriolus
 
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