On WinMe, error with ie6. Please help.

[Jessica]

Each time I open ie this error pops up"IEXPLORE caused an
invalid page fault in module KERNEL32.DLL at
016f:bff6a4e9." I've reinstalled/service update still have
issue. Please help.

 

[Don Varnau]

Jessica,
From Control Panel> Internet Options> Advanced uncheck "Enable third party
browser extensions." That should allow IE to open.

Then...
Run CWShredder from http://www.merijn.org/downloads.html It's been
the most helpful with this type of problem. CWShredder is only about 125 KB
so it could be downloaded from another machine onto a floppy disk if
necessary.

Search for and remove other malware and note the security tips at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

You should re-enable browser extensions after the cleanup.

Also...
A legitimate program running in the background may be causing this. Disable
(for diagnostic purposes) programs such as pop-up blockers, security,
anti-virus, etc. Also... notorious for causing problems- Gator, Kazaa and
some others.

There are other possibilities for KERNEL32 errors:
http://www.mvps.org/inetexplorer/answers.htm#kernel32
http://www.generation.net/~hleboeuf/erriexpl.htm#ERRKERNEL32.DLL
http://aumha.org/win4/a/kernel32.php

Regards,
Don

 

[Scotto]

You've probably got lots of spy ware running. My first guess.