On Site: Adjust Outlook Mailbox setting when offline

[Stuart Mackie [MCP, MSP]]

Hi. We have a laptop which is out of the country and the owner is trying to
use Outlook 2003 offline but keeps getting the error that the mailbox or
mail folders are not available. The laptop is normally setup so that the
emails are automtically pulled from the Exchange Server using the 'Deliver
Emails to the following location' in the Mailbox settings, and specifying a
local PST file. Since the laptop was being taken out of the country it was
likely that low connection speeds would be used, the settings were adjusted
to the 'normal' Exchange connection so that emails could be viewed on the
server and moved to the local PST as/if required. The problem is becuase
the person is unable to connect remotely at this point in time Outlook can't
connect to the remote server, and selecting Work Offline doesn't do
anything.

My question is, is there any way to adjust the 'Deliver Emails to the
following locaiton' setting when the laptop is NOT connected to the network
? From previous experience this isn't normally possible becuase you have to
have a connection to the server while making this change ?

Also, in future am I right in thinking this problem has occurred becuase
'Cached Exchange mode' was NOT enabled, or ....... ?

 

[Stuart Mackie [MCP, MSP]]

I think I've found a solution to reconfigure offline. Unforunately if
Cached Exchange Mode had been enabled (as it should have been) it would have
happened