On/Off Slow To No Internet Connection

  • Thread starter Thread starter T.I.Kool
  • Start date Start date
T

T.I.Kool

I have a DSL Broadband connection to the internet and am using a Westail Modem.
Latly,as I try to connect to the internet,I am getting on/off moments of
connections to no connection at all.When I get no connection,Internet
Explorer,displays the message"Internet Explorer could not display the page".I
also get the "windows messages","program is not responding"with the option to
"end program". My computer is XP Pro.

I'm just wondering,if this sounds like a problem with the modem or something
else?
Has anyone out there had a similar experience that could help me narrow this
problem down??.Please help.
 
T.I.Kool said:
I have a DSL Broadband connection to the internet and am using a Westail Modem.
Latly,as I try to connect to the internet,I am getting on/off moments of
connections to no connection at all.When I get no connection,Internet
Explorer,displays the message"Internet Explorer could not display the page".I
also get the "windows messages","program is not responding"with the option to
"end program". My computer is XP Pro.

I'm just wondering,if this sounds like a problem with the modem or something
else?
Has anyone out there had a similar experience that could help me narrow this
problem down??.Please help.
Click to expand...

Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Run disk clean up then Open the run command by doing this:
Click Start >> Run >> Type in the text box:

ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Reboot your machine, does it help?

Try to Turn the Modem/Router OFF for a while ( 60Secs or so) and the
PC/Laptop at the same time. Then Boot up/Power On the Modem/Router and wait
for 60secs and then Power up the PC/Laptop and see if the connection will
hold.
HTH
nass
 
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