Omission from Vista help about need for LLTD on XP network compute

  • Thread starter Thread starter Steve66
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Steve66

Why doesn't Vista network help include any mention of the need for LLTD
download KB article 922120) on XP computers to be discovered on Vista
newtwork map??!! I'm sure that most new Vista users also have XP computers on
their network . The Vista network help talks at length about XP computer
networking issues, so why this critical oversight? I wasted hours on this
stupid problem, and I'm sure thousands of other users have as well. It's
just totally disrespectful of Microsoft to their customers.
 
There is a link to that KB article and file download in Vista Help and
Support, topic heading "Troubleshoot problems with computers not appearing
on the network map", subtopic "A computer or device does not show up on the
network map".
"The computer is running Windows XP and the LLTD protocol is not installed.
Before a computer running Windows XP can be detected and appear on the
network map, you need to install the LLTD protocol on that computer. For
more information, go to Network Map Does Not Display Computers Running
Windows XP on the Microsoft website."

The same is also accessible via clicking the link on the network map page -
"Why are some computers or devices missing?"
 
Dear RalfG:
You misquoted a key word in the help entry. It's not THE computer (see
asterisks), it's YOUR computer. The computer not mapping properly is not
running XP and therefore this suggestion is not seen to apply. Remember,
it's preceded by by suggestion "Your computer is running Vista and LLTD is
disabled" which also does not apply. The accuracy of a single word can be
critically important when in a troubleshooting scenario and one must narrow
down from many choices to ones which apply to your situation. It also does
not make clear that unlike the first 3 suggestions which require an erroneous
setting made by the user, the vast majority of XP installations will not have
the LLTD protocol available because a separate effort must be made to
download it (why doesn't MS include it in one of the voluminous updates?)
Are you associated in any way with Microsoft? The misquote is suspicious.
-SA
 
Sorry but I cut and pasted exactly what it says in Help and Support so that
no misquote would be possible. It's there for anyone to read so I can't see
why you'd bother to claim otherwise.

Any XP computer not running LLTD will not show up in Vista's network map,
that is the gist of what Help says. It includes a link to download the
necessary file.

Feeble attempt to CYA.

Dismissed.
 
In my Vista OEM version it definitely says "YOUR computer" not "THE
computer". That makes the "gist" as you put it, entirely different -
pointing to the lack of LLTD on the mapping computer.
You pointedly did not answer the question about any Microsoft affiliation.
 
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