OL2003 - hotmail access not working, MS & MVP pls help

  • Thread starter Thread starter Aaron_TekRecycle.com
  • Start date Start date
A

Aaron_TekRecycle.com

I can access MSN Messenger and my several hotmail accts perfectly from my
IE6 browser.
Since 8/2003 I can no longer access the hotmail accts from Outlook. YES, it
did work for a year before!
I had OL XP and then upgraded to OL 2003 Beta hoping it would fix the
problem. No luck.

I have since deleted all profiles (and data files) and tried all over... no
luck.

Everytime it just prompts me for username (pre-filled in) and password
(pre-filled in).

the UN & PW ARE CORRECT as they are identical to my browser login.

I have posted this before and received no help... please MVPs & MS... help.

thank you!!!



--

----------------------------------
To follow the path:
look to the master,
follow the master,
walk with the master,
see through the master,
become the master.
- Ancient Zen poem
 
For Outlook 2000 or 2002 on Win98, NT, or 2000:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q290684

For Outlook 2000 on Windows 2000:

(CW) http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q275465

(IMO) http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q259416

For all Outlook versions on Windows XP (just ignore the parts that refer to
Outlook Express):
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q264672




--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to this account will be deleted w/out
reading.



After searching google.groups.com and finding no answer
Aaron_TekRecycle.com <aaron_NAME@DOMAIN_tekrecycle.com> asked:

| I can access MSN Messenger and my several hotmail accts perfectly
| from my IE6 browser.
| Since 8/2003 I can no longer access the hotmail accts from Outlook.
| YES, it did work for a year before!
| I had OL XP and then upgraded to OL 2003 Beta hoping it would fix the
| problem. No luck.
|
| I have since deleted all profiles (and data files) and tried all
| over... no luck.
|
| Everytime it just prompts me for username (pre-filled in) and password
| (pre-filled in).
|
| the UN & PW ARE CORRECT as they are identical to my browser login.
|
| I have posted this before and received no help... please MVPs & MS...
| help.
|
| thank you!!!
|
|
|
| --
|
| ----------------------------------
| To follow the path:
| look to the master,
| follow the master,
| walk with the master,
| see through the master,
| become the master.
| - Ancient Zen poem
 
Hi Milly,
I just tried the suggestions in the articles (delete the reg keys, reboot,
re-enter the passwords)... it did not fix my problem.

I can access all 5 of my POP3 accts just fine... ONLY my Hotmail accts do
not work. OL prompts me for username and password and never connects to the
mailbox. The prompt is immediate (less then 1 second from the time I hit
enter). The password is already filled in (retained) so I do not think this
problem is related to the articles you posted (yes, I still tried them
anyway).

Any other suggestions for me? Thanks!
 
Milly,
Any ideas? Can you get someone from MS to help?


Aaron_TekRecycle.com said:
Hi Milly,
I just tried the suggestions in the articles (delete the reg keys, reboot,
re-enter the passwords)... it did not fix my problem.

I can access all 5 of my POP3 accts just fine... ONLY my Hotmail accts do
not work. OL prompts me for username and password and never connects to the
mailbox. The prompt is immediate (less then 1 second from the time I hit
enter). The password is already filled in (retained) so I do not think this
problem is related to the articles you posted (yes, I still tried them
anyway).

Any other suggestions for me? Thanks!


Milly Staples said:
For Outlook 2000 or 2002 on Win98, NT, or 2000:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q290684

For Outlook 2000 on Windows 2000:

(CW) http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q275465

(IMO) http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q259416

For all Outlook versions on Windows XP (just ignore the parts that refer to
Outlook Express):
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q264672




--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to this account will be deleted w/out
reading.



After searching google.groups.com and finding no answer
Aaron_TekRecycle.com <aaron_NAME@DOMAIN_tekrecycle.com> asked:

| I can access MSN Messenger and my several hotmail accts perfectly
| from my IE6 browser.
| Since 8/2003 I can no longer access the hotmail accts from Outlook.
| YES, it did work for a year before!
| I had OL XP and then upgraded to OL 2003 Beta hoping it would fix the
| problem. No luck.
|
| I have since deleted all profiles (and data files) and tried all
| over... no luck.
|
| Everytime it just prompts me for username (pre-filled in) and password
| (pre-filled in).
|
| the UN & PW ARE CORRECT as they are identical to my browser login.
|
| I have posted this before and received no help... please MVPs & MS...
| help.
|
| thank you!!!
|
|
|
| --
|
| ----------------------------------
| To follow the path:
| look to the master,
| follow the master,
| walk with the master,
| see through the master,
| become the master.
| - Ancient Zen poem
Click to expand...
Click to expand...
 
I've posted this twice over the past few months and received MINIMAL help.

I'm VERY disappointed that no one (MVP or MS) can give any help.
 
Have you contacted Microsoft directly using the Product Support Services
telephone number or a web mail incident?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Aaron_TekRecycle.com <aaron_NAME@DOMAIN_tekrecycle.com> asked:

| I've posted this twice over the past few months and received MINIMAL
| help.
|
| I'm VERY disappointed that no one (MVP or MS) can give any help.
|
|
| message || I can access MSN Messenger and my several hotmail accts perfectly
|| from my IE6 browser.
|| Since 8/2003 I can no longer access the hotmail accts from Outlook.
|| YES, it did work for a year before!
|| I had OL XP and then upgraded to OL 2003 Beta hoping it would fix the
|| problem. No luck.
||
|| I have since deleted all profiles (and data files) and tried all
|| over... no luck.
||
|| Everytime it just prompts me for username (pre-filled in) and
|| password (pre-filled in).
||
|| the UN & PW ARE CORRECT as they are identical to my browser login.
||
|| I have posted this before and received no help... please MVPs &
|| MS... help.
||
|| thank you!!!
||
||
||
|| --
||
|| ----------------------------------
|| To follow the path:
|| look to the master,
|| follow the master,
|| walk with the master,
|| see through the master,
|| become the master.
|| - Ancient Zen poem
 
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