ol03 resetting the form used for some contacts

  • Thread starter Thread starter jeffrey
  • Start date Start date
J

jeffrey

outlook 2003 is arbitrarily changing the form used for some contacts. i am
finding that some contacts are now using the default form. they were
previously using my custom form. how do i reset them back to using the
custom form ?
 
Outlook 2003 sometimes has what's known as a "forms cache" problem. Clearing
the cache usually fixes it. Choose Tools | Options | Other | Advanced
Options | Custom Forms, then click Manage Forms, then Clear Cache.

If that doesn't fix it, check the value of the Message Class property and
report back.
 
i have been deleting frmcache every few days. (using the tools>options>....
method isn't working since Outlook mistakenly thinks there isn't enough
memory; there is 103 mb out of 256 mb available.

i don't know how to determine the message class property value. I couldn't
find anything in "help" to help me.
jeffrey
 
to be clear: most of the contacts are using the correct form, only a few
insist on using the default form. (btw, what does the 'page' icon to the
left of the name mean? most are a yellow page with a pin, some are the ol03
contact icon. i think all the contacts using the wrong default form have a
ol03 contact icon next to them. but some with a contact icon use the correct
custom form.)
 
Add the Message Class field to the view.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
message class for the incorrect form contacts is: ipm.contact . for the
others it is: ipm.contact.jeffrey contact form .
i guess this isn't surprising.
is there a way change it back to what it was, that is simpler then copying
all the data manually to a new contact?
 
You need to change the MessageClass on the existing items to point to your
new form's class. See
http://www.slipstick.com/dev/newdefaultform.htm#convert for several tools
and scripts to accomplish this.

Changing the class is generally not something that Outlook does arbitrarily.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
excellent. docmessageclass.exe did the trick. simple and easy to use.
since it takes a special tool to change the message class, apparently is was
outlook that did the changing. no one will be able to say its never
happened before.

thanks for the help.

btw, since i have your attention. is there a way to keep the navigation pane
showing a month calendar and folder list at the same time? it shows the
calendar until i click on a folder, then it goes away. i tried posting this
question a couple of times here and in another forum. no reponse.
thanks again,
jeffrey
 
Works fine here. I click on the folder list, then a calendar folder. I see
the calendar folder and the folder list.
 
correct. and when i click on inbox the calender goes away again and becomes
the calender folder. whenever i want some idea about what days are still
open (yes, incredible, there are days 2 or 3 weeks from now that are
unscheduled) i have to click on calendar and wait for scheduled days to
become highlighted. can't i set the calendar to remain 'open', and not
reduce to a folder when working in email or contacts?
 
You can keep the calendar open in its own window: When you start Outlook, go
to Calendar, then right-click Calendar and choose Open in New WIndow. Go
back to the first window and use mail, contacts, etc. all day.
 
ok. i guess there isn't any way to keep a month visible in the navigation
pane. opening in a separate window works. so long as i remember not to
minimize outlook;
thank you.
 
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