OL 2007 -- address book sorts

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How do I get the address book to sort on Last Name, which makes sense,
instead of by first name, which does not? When I open the address book to
choose a recipient, either for email or mail merge, it lists by first name.
I have tried removing and shifting fields in Contacts, which doesn't help, so
even though the phone list is sorted by File As (in alpha. order A to Z), the
address book itself persists in listing by first name.

TIA
 
Go to Tools > Account Settings > Address Book Tab > Outlook Address Book >
Change... > Set sort order there
 
That certainly seems logical, but now the Address Book is blank. It seems
that Outlook differentiates between Contacts and Address Book. So... I'm
missing something here. Does the Address Book not comprise the contacts? Is
this something I have to build separately from the contact list, and if so,
why (and how?)

Thanks again.

Russ Valentine said:
Go to Tools > Account Settings > Address Book Tab > Outlook Address Book >
Change... > Set sort order there

--
Russ Valentine
[MVP-Outlook]
MTLincoln54 said:
How do I get the address book to sort on Last Name, which makes sense,
instead of by first name, which does not? When I open the address book to
choose a recipient, either for email or mail merge, it lists by first
name.
I have tried removing and shifting fields in Contacts, which doesn't help,
so
even though the phone list is sorted by File As (in alpha. order A to Z),
the
address book itself persists in listing by first name.

TIA
Click to expand...
Click to expand...
 
In the interim, I ended up having to rename the list, which eventually
worked, thank you, but I had to restart Outlook. I've noticed that this is
almost always true when I make changes in Outlook. Perhaps you could add
that as a final step when suggesting changes. Once (for another Outlook
problem) I had to completely reboot the machine.

But thanks, it worked, finally.

Russ Valentine said:
Go to Tools > Account Settings > Address Book Tab > Outlook Address Book >
Change... > Set sort order there

--
Russ Valentine
[MVP-Outlook]
MTLincoln54 said:
How do I get the address book to sort on Last Name, which makes sense,
instead of by first name, which does not? When I open the address book to
choose a recipient, either for email or mail merge, it lists by first
name.
I have tried removing and shifting fields in Contacts, which doesn't help,
so
even though the phone list is sorted by File As (in alpha. order A to Z),
the
address book itself persists in listing by first name.

TIA
Click to expand...
Click to expand...
 
Most seem to realize that almost all changes made in Outlook configuration
require a restart to take effect.
--
Russ Valentine
[MVP-Outlook]
MTLincoln54 said:
In the interim, I ended up having to rename the list, which eventually
worked, thank you, but I had to restart Outlook. I've noticed that this
is
almost always true when I make changes in Outlook. Perhaps you could add
that as a final step when suggesting changes. Once (for another Outlook
problem) I had to completely reboot the machine.

But thanks, it worked, finally.

Russ Valentine said:
Go to Tools > Account Settings > Address Book Tab > Outlook Address BookChange... > Set sort order there

--
Russ Valentine
[MVP-Outlook]
MTLincoln54 said:
How do I get the address book to sort on Last Name, which makes sense,
instead of by first name, which does not? When I open the address book
to
choose a recipient, either for email or mail merge, it lists by first
name.
I have tried removing and shifting fields in Contacts, which doesn't
help,
so
even though the phone list is sorted by File As (in alpha. order A to
Z),
the
address book itself persists in listing by first name.

TIA
Click to expand...
Click to expand...
Click to expand...
 
Then you did more than just reset your sort order. You probably also reset
which folder to display.
--
Russ Valentine
[MVP-Outlook]
MTLincoln54 said:
That certainly seems logical, but now the Address Book is blank. It seems
that Outlook differentiates between Contacts and Address Book. So... I'm
missing something here. Does the Address Book not comprise the contacts?
Is
this something I have to build separately from the contact list, and if
so,
why (and how?)

Thanks again.

Russ Valentine said:
Go to Tools > Account Settings > Address Book Tab > Outlook Address BookChange... > Set sort order there

--
Russ Valentine
[MVP-Outlook]
MTLincoln54 said:
How do I get the address book to sort on Last Name, which makes sense,
instead of by first name, which does not? When I open the address book
to
choose a recipient, either for email or mail merge, it lists by first
name.
I have tried removing and shifting fields in Contacts, which doesn't
help,
so
even though the phone list is sorted by File As (in alpha. order A to
Z),
the
address book itself persists in listing by first name.

TIA
Click to expand...
Click to expand...
Click to expand...
 
Russ Valentine said:
Most seem to realize that almost all changes made in Outlook
configuration require a restart to take effect.
Click to expand...

And, in fact, Outlook usually tells you that you must restart for address
book changes to take effect.
 
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