OL: 2002 Rules not processing

  • Thread starter Thread starter Richard
  • Start date Start date
R

Richard

Hi,

I have a user who has about 15 inbox rules. they have
stopped processing these rules whenever he receives new
emails. if he goes to tools/rules wizard, they are all
ticked, and if he clicks on run-now, then the rules get
processed and they work. why dont they work normally?

has winxp, outlook 2002 with sp2, connecting to exchange
server.

any ideas?

Thanks
Richard.
 
G'day,

I had a user complaining of the same issue the other day.
As it turns out it was a mailbox that was HUGE in size and
the PC was never turned off. After a reboot of the PC the
problem went away. Have you tried this yet? (I know, I
know, don't say it).

Andrew
 
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