OL 2000 Home user switching from Outlook Express to Outlook: Setup problems

  • Thread starter Thread starter CAli Tracy
  • Start date Start date
C

CAli Tracy

I am currently running Outlook Express, and would like to
switch to Outlook.

When trying to run Outlook, I am asked for my Microsoft
Exchange Server. When I choose cancel, I receive these
messages:

Unable to open your default email folders. The
information store could not be opened.

Would you like to open your default file system folder
instead?

From there, I am taken to My Computer, inside Outlook.

I am at a loss to configure this program to work/Open.

Any help would be appreciated.

Thanks,

Tracy
 
go to the control panel and open the mail applet. delete the profile and
make a new one using internet mail, not exchange services. once outlook
opens, go to tools, services, mail services and choose reconfigure mail
support.

--
Diane Poremsky [MVP - Outlook]
http://www.poremsky.com - http://www.cdolive.com

Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30
 
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